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- Tasks: Serve customers with fresh bakery products and maintain high standards of quality.
- Company: Join the dynamic team at M&S, a leader in retail innovation.
- Benefits: Competitive pay, flexible hours, and opportunities for growth.
- Why this job: Be the face of M&S, delivering exceptional service and making a real impact.
- Qualifications: Passion for food, strong communication skills, and a team player attitude.
- Other info: Fast-paced environment with a focus on customer satisfaction and teamwork.
The predicted salary is between 11 - 13 £ per hour.
Work Pattern: Tuesday 14:00 - 18:00; Wednesday 14:00 - 18:00; Thursday 14:00 - 18:00; Friday 14:00 - 18:00; Saturday 14:00 - 18:00. Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Under 18 disclaimer: This job role involves working with specialist cutting equipment and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Join our team at M&S as a Customer Assistant in our Bakery section, working at the sharp end of fresh produce, under pressure and with precision. We’re seeking passionate individuals with a love for food that strive for perfection every day.
You’ll be a hands-on, sleeves-up brand ambassador bringing energy and attention to detail to every shift – delivering hot bread, fresh perspectives, and fast, five-star service to our customers.
- At M&S, our customers don’t wait. You’ll rise early, move quickly and put in the hard graft to maintain the highest standards in food quality and safety.
- You’ll confidently manage demand, keeping our shelves full and our customers impressed.
- Efficiency and effectiveness are key aspects of your role. You’ll balance speed with safety, making sure our bakery delivers freshness and availability even during peak hours.
- Being a team player is crucial. In this role, that means working closely with others while maintaining fast, high-quality output.
- Flexibility is vital. You’ll adapt to the rhythm of the store, working across different roles as needed and embracing each shift with determination.
This is a tough, fast-paced role – but one where you’ll see the impact of your work, every single day. Are you ready for it? Take Your Marks and apply today.
Purpose: To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.
- Serve our customers efficiently, both on the shop floor and at service points.
- Keep the store clean and tidy, ensuring that our shelves are always stocked with product.
- Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities.
- Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store.
- Build expert product knowledge to sell and recommend our products and services.
- We’ll give you the training to utilise all digital tools and communication channels to deliver for the customer every time.
Key Capabilities:
- High levels of customer service.
- Committed to delivering excellent work with great attention to detail.
- Open to and acts upon feedback, asking for this regularly.
- Takes accountability for planning and managing own workload efficiently.
- Strong communication skills.
- Adaptable to changing situations.
- Builds positive relationships by being a good listener.
- Good level of digital capability.
Everyone’s Welcome: M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.
We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.
Customer Assistant - Instore Bakery - Evesham Simply Food employer: Marks & Spencer Plc
Contact Detail:
Marks & Spencer Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Instore Bakery - Evesham Simply Food
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on M&S and their bakery section. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering top-notch service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your interview to demonstrate your passion for great service.
✨Tip Number 3
Show off your teamwork spirit! This job requires working closely with others, so be prepared to discuss how you collaborate with teammates. Share specific instances where you’ve worked as part of a team to achieve a common goal, especially in fast-paced environments.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the M&S family. So, take the plunge and submit your application today!
We think you need these skills to ace Customer Assistant - Instore Bakery - Evesham Simply Food
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let your love for food shine through! Mention any relevant experience or hobbies that showcase your enthusiasm for fresh produce and baking. We want to see that you’re as excited about this role as we are!
Highlight Your Team Spirit: Being a team player is crucial in our fast-paced environment. In your application, share examples of how you've worked well with others in previous roles. We value collaboration, so show us how you can contribute to our bakery team!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the Customer Assistant role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our team!
How to prepare for a job interview at Marks & Spencer Plc
✨Know Your Bakery Basics
Brush up on your knowledge of bakery products and processes. Familiarise yourself with different types of bread, pastries, and cakes that M&S offers. This will not only show your passion for food but also help you answer questions confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about times when you went above and beyond to meet a customer's needs, as this role is all about delivering five-star service.
✨Demonstrate Team Spirit
Be ready to discuss how you work well in a team. Share specific instances where you collaborated with others to achieve a common goal, especially in fast-paced environments. M&S values teamwork, so showing you can thrive in a group setting is key.
✨Embrace Flexibility
Highlight your adaptability during the interview. Talk about how you've successfully managed changing situations or taken on different roles in previous jobs. This will reassure them that you're ready to embrace the dynamic nature of the bakery environment.
