At a Glance
- Tasks: Assist customers in our Food section and deliver exceptional service.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant culture.
- Benefits: Flexible hours, competitive pay, and a chance to grow your career.
- Other info: Dynamic role with no two shifts the same – embrace the challenge!
- Why this job: Be at the forefront of customer service and make a real impact.
- Qualifications: Passion for food, resilience, and a team player attitude.
The predicted salary is between 10 - 12 € per hour.
Work Pattern:
- Thursday: 14:00–18:00
- Friday: 14:00–18:00
- Saturday: 14:00–18:00
- Sunday: 14:00–18:00
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to‑earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head‑on. You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales. Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience. Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant- Food- Cheshire Oaks in Ellesmere Port employer: Marks & Spencer Plc
At M&S, we pride ourselves on being a leading employer in the retail sector, offering our Customer Assistants at Cheshire Oaks a dynamic and supportive work environment. With a strong focus on employee growth, we provide comprehensive training and development opportunities, ensuring that our team members can thrive in their roles while delivering exceptional service to our customers. Our culture is built on teamwork, flexibility, and a commitment to excellence, making M&S not just a place to work, but a place to grow and succeed.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant- Food- Cheshire Oaks in Ellesmere Port
✨Tip Number 1
Get to know the company! Research M&S and their Food section. Understanding their values and products will help you connect with the team during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate how you'd handle busy periods or difficult customers. Role-playing with a friend can really help you feel more confident.
✨Tip Number 3
Be ready to showcase your digital skills! Familiarise yourself with tools like Sparks and in-store devices. Mentioning your comfort with technology can set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining the M&S team.
We think you need these skills to ace Customer Assistant- Food- Cheshire Oaks in Ellesmere Port
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let your love for food shine through! Talk about your favourite M&S products and why you think they stand out. This will show us that you’re not just looking for a job, but you genuinely care about what we offer.
Highlight Your Customer Service Skills:We want to know how you’ve gone above and beyond for customers in the past. Share specific examples of when you provided exceptional service or handled a tough situation. This will help us see that you can thrive under pressure and deliver that five-star service we’re after.
Be Yourself:Don’t be afraid to let your personality come through in your application. We’re looking for down-to-earth colleagues who can connect with our customers. A bit of humour or a personal touch can make your application stand out from the crowd!
Apply Through Our Website:Make sure you apply through our website for the best chance of success! It’s super easy and ensures your application gets to the right people. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at Marks & Spencer Plc
✨Know Your M&S Food Products
Before the interview, take some time to familiarise yourself with M&S Food products. Being able to confidently discuss your favourite items or recent launches will show your passion and knowledge, which is exactly what they’re looking for.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about times when you went above and beyond to help a customer, as this role is all about making customers feel valued and appreciated.
✨Show Your Team Spirit
M&S values teamwork, so be ready to share experiences where you’ve worked effectively in a team. Highlight how you support your colleagues and contribute to a positive work environment, especially during busy periods.
✨Embrace Flexibility and Adaptability
Since no two shifts are the same, be prepared to discuss how you handle change and adapt to new challenges. Share examples of how you’ve thrived in fast-paced environments and your willingness to take on various roles within the store.
