At a Glance
- Tasks: Lead your team to deliver top-notch customer service and keep the store looking great.
- Company: Join the iconic Marks & Spencer Plc, known for quality and excellence.
- Benefits: Gain valuable experience, develop leadership skills, and enjoy a supportive work environment.
- Other info: Early morning shifts offer flexibility and a chance to start your day early.
- Why this job: Be a key player in creating a fantastic shopping experience for customers.
- Qualifications: Must be over 18 and ready to lead with enthusiasm and dedication.
The predicted salary is between 25000 - 30000 € per year.
Marks & Spencer Plc is looking for a Team Support Manager in Dorking. In this role, you will lead operational tasks, ensuring the sales floor is ready to trade and supporting your team in delivering excellent customer service. You'll coordinate resources efficiently, and model the company's core behaviours while ensuring a clean and well-presented store. This position involves early morning shifts, and applicants must be over 18 years of age due to health and safety regulations.
Food Service Shift Lead — Open & Lead Team in Dorking employer: Marks & Spencer Plc
Marks & Spencer Plc is an excellent employer, offering a dynamic work environment in Dorking where teamwork and customer service are at the forefront of our operations. We prioritise employee growth through comprehensive training and development opportunities, fostering a culture of support and collaboration. With competitive benefits and a commitment to maintaining a clean and welcoming store, we ensure that our team members feel valued and empowered to lead effectively.
StudySmarter Expert Advice🤫
We think this is how you could land Food Service Shift Lead — Open & Lead Team in Dorking
✨Tip Number 1
Get to know the company culture! Before your interview, check out Marks & Spencer's values and behaviours. This way, you can show how you align with their mission and demonstrate that you're not just a fit for the role, but for the team too.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your past experiences relate to leading a team and delivering top-notch customer service. We want you to feel confident when it’s your turn to shine!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. A well-presented appearance shows that you take the opportunity seriously and are ready to represent the brand.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be an awesome fit for the team!
We think you need these skills to ace Food Service Shift Lead — Open & Lead Team in Dorking
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight any experience you have in leading teams or managing shifts. We want to see how you can inspire and support your team to deliver top-notch customer service.
Be Specific About Your Experience:Don’t just say you’ve worked in food service; tell us about your specific roles and responsibilities. We love details that show how you’ve coordinated resources and ensured a clean, well-presented environment.
Reflect Our Values:Make sure your application reflects the core behaviours of Marks & Spencer. Use language that aligns with their values and demonstrate how you embody these in your work ethic and approach to customer service.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and for you to stay updated on your progress!
How to prepare for a job interview at Marks & Spencer Plc
✨Know the Company Inside Out
Before your interview, make sure you research Marks & Spencer Plc thoroughly. Understand their values, mission, and what they stand for. This will help you align your answers with their core behaviours and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Food Service Shift Lead, you'll be expected to lead a team. Prepare examples from your past experiences where you've successfully managed a team or coordinated resources. Highlight how you supported your team in delivering excellent customer service, as this is crucial for the role.
✨Prepare for Early Morning Shifts
Since the position involves early morning shifts, be ready to discuss your availability and how you manage your time. You might want to mention any previous experience with early starts and how you ensure you're energised and ready to lead the team effectively.
✨Demonstrate a Customer-Centric Approach
Marks & Spencer values excellent customer service, so think of specific instances where you've gone above and beyond for customers. Be prepared to discuss how you would maintain a clean and well-presented store while ensuring that customer needs are met.
