Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Create stunning displays and enhance customer experiences in our Clothing & Home section.
- Company: Join M&S, a leading retailer known for style and quality.
- Benefits: Flexible hours, competitive pay, and opportunities for personal growth.
- Why this job: Be a trendsetter and make shopping exciting for customers every day.
- Qualifications: Passion for fashion and strong visual merchandising skills.
- Other info: Dynamic team environment with plenty of room for creativity and development.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Join our team at M&S as a Visual Merchandiser in our Clothing & Home section, where you\’ll become a champion of our stylish products, and influencer of the latest trends. We\’re seeking passionate individuals who take pride in their eye for fashion and want to delight our customers every day.
Working Pattern
A full work pattern will be discussed with successful candidates at the interview stage of their application.
Purpose
- To deliver a great shopping experience for their customers, putting customers before task every time
- Champion new ways of working within stores through an open mindset and positive attitude
- Complete tasks and processes that deliver ‘best in town’ standards
- Serve and sell across all channels brilliantly well
- Be the voice of our customer to help us continually improve
Key Accountabilities
- Dress and style mannequins to agreed standard each launch and throughout the season as required
- Deliver seasonal Window implementation
- Deliver ‘best in town’ standards through presentation standards, VM Principles, availability and keeping the store clean and tidy
- Works alongside C&H colleagues to ensure correct implementation of POS each season
- Serve our customers efficiently and brilliantly well – on the shop floor and at service points
- Skilled to utilise all digital tools and communication channels to do the job
- Share customer and colleague feedback to help us do things better
- Share knowledge and experience with colleagues to support others in building skill and confidence
- Own their own learning & development and proactively access digital learning solutions
- Know the daily sales targets, priorities, promotions & selling opportunities
- Have great product knowledge to sell and recommend our products and services
- Proactively engage with customers to understand their needs and make recommendations
- Understand the store priorities and their part to play
- Complete tasks with pace and in line with SOPs
- Minimise cost and waste through good process practice
- Follow safe and legal working practices
- Being digitally confident is essential. You\’ll utilise our digital tools, such as the Sparks App, to enhance both the customer experience and ensure they get the products they want when they need them.
Key Capabilities
- Understands how M&S operates, its strategy, future and the role they play
- Committed to delivering excellent work fast with great attention to detail
- Open to and acts on feedback, asking for this regularly
- Sets performance objectives for self in conjunction with line manager and in line with business plans
- Takes accountability for planning and managing own work efficiently to ensure objectives are met
- Is curious and asks questions to challenge the status quo – ask why the company does things the way it does things
- Effective at communicating their intentions to others; ensures communication is clear and simple
- In control of their own reactions and considers how to share their perspective to create better reaction for team
- Copes well with change and work challenges and recovers quickly from its impact
- Builds positive relationships by being a good listener and getting to know people by establishing a connection
Technical Skills/ Experience
- Comprehensive Styling skills which can be applied across instore visual elements and windows
- Strong knowledge of Visual Merchandising principles
- Contributing to store sales and cost control
- Work across the store to get things done right first time within timescales
- Comprehensive knowledge of customer shopping channels
- Good level of product knowledge and services across the store
- Up to date knowledge of the commercial operation and brilliant basics
- Good level of digital capability and use of digital tools and applications
- Understand customer needs and spot selling opportunities
- Adapting to change
Key Relationships and Stakeholders
- Customers
- Colleagues
- Store Leadership
- BIG
#J-18808-Ljbffr
Customer Assistant - Visual Merchandiser - Chesterfield Ravenside employer: Marks & Spencer Plc
Contact Detail:
Marks & Spencer Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Visual Merchandiser - Chesterfield Ravenside
✨Tip Number 1
Get to know the company! Before your interview, dive into M&S's values and culture. This way, you can show how your passion for fashion aligns with their mission to deliver a great shopping experience.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you articulate your thoughts clearly and confidently when discussing your styling skills and customer service approach.
✨Tip Number 3
Bring your A-game to the interview! Dress stylishly and showcase your eye for fashion. Remember, as a Visual Merchandiser, your appearance is part of your brand, so let it reflect your understanding of trends.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email expressing your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds. And hey, apply through our website for a smoother process!
We think you need these skills to ace Customer Assistant - Visual Merchandiser - Chesterfield Ravenside
Some tips for your application 🫡
Show Your Passion for Fashion: When you're writing your application, let your love for fashion shine through! Talk about your styling skills and how you keep up with the latest trends. We want to see that you're not just applying for a job, but that you're genuinely excited about being a Visual Merchandiser.
Tailor Your Application: Make sure to customise your application to fit the role. Highlight your experience with visual merchandising and customer service. We’re looking for someone who understands our brand and can deliver that ‘best in town’ standard, so make it clear how you can contribute!
Be Clear and Concise: Keep your application straightforward and to the point. Use simple language to communicate your skills and experiences. We appreciate clarity, so avoid jargon and make sure your passion and qualifications are easy to understand.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re tech-savvy, which is a big plus for us!
How to prepare for a job interview at Marks & Spencer Plc
✨Know Your Fashion Stuff
Brush up on the latest trends and styles in clothing and home products. Be ready to discuss your favourite brands and how you would style mannequins or displays. Showing that you have a genuine passion for fashion will definitely impress.
✨Customer-Centric Mindset
Prepare to share examples of how you've put customers first in previous roles. Think about times when you went above and beyond to enhance a customer's experience. This role is all about delighting customers, so make sure you highlight your commitment to service.
✨Digital Savvy is Key
Familiarise yourself with digital tools like the Sparks App mentioned in the job description. Be ready to discuss how you’ve used technology to improve customer interactions or streamline processes in past jobs. Being digitally confident will set you apart.
✨Ask Questions and Show Curiosity
Prepare thoughtful questions about the company’s visual merchandising strategies or how they engage with customers. This shows you're not just interested in the job, but also in how you can contribute to their success. Plus, it demonstrates your willingness to learn and adapt.
