At a Glance
- Tasks: Be the backbone of our store, managing stock and deliveries with speed and accuracy.
- Company: Join M&S, a leading retailer known for its commitment to quality and teamwork.
- Benefits: Enjoy competitive pay, including an unsocial hours premium, and flexible working hours.
- Other info: Dynamic role with opportunities for growth and development in retail.
- Why this job: Make a real impact behind the scenes in a fast-paced retail environment.
- Qualifications: Must be 18 or over; digital confidence and teamwork skills are essential.
The predicted salary is between 12 - 15 € per hour.
Work Pattern
- Week 1:
- Sunday: 05.00-11.00
- Monday: 16.00-22.00
- Tuesday: 16.00-22.00
- Thursday: 05.00-11.00
- Friday: 05.00-11.00
- Week 2:
- Monday: 05.00-11.00
- Tuesday: 05.00-11.00
- Wednesday: 05.00-11.00
- Thursday: 17.00-23.00
- Saturday: 06.00-12.00
Under 18 disclaimer: This job role involves working early mornings and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high‑intensity role that keeps our stores running like clockwork. You’ll be responsible for stock, deliveries, and all the vital behind‑the‑scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.
Flexibility is vital. You’ll work across the wider store where needed, from early morning deliveries to shifting stock late into the day, always keeping up with the pace and demands of retail.
Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store. This is a role for people who move with purpose. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Operations - Wolstanton Stoke employer: Marks & Spencer Plc
At M&S, we pride ourselves on being an exceptional employer, offering a dynamic work environment where teamwork and flexibility are at the heart of our operations. Our Customer Assistants in Operations enjoy competitive pay, including an unsocial hours premium, and benefit from a culture that values growth and development, ensuring every team member has the opportunity to thrive in their role. Located in Wolstanton Stoke, you'll be part of a vibrant community, contributing to a well-respected brand known for its commitment to quality and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Operations - Wolstanton Stoke
✨Tip Number 1
Get to know the company! Research M&S and understand their values and operations. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local job fairs. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the hiring process.
✨Tip Number 3
Prepare for the interview by practising common questions related to operations roles. Think about how you can demonstrate your flexibility and teamwork skills, as these are key for the Customer Assistant position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the M&S family. So, take your marks and get applying!
We think you need these skills to ace Customer Assistant - Operations - Wolstanton Stoke
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We want to see that you’re excited about being a Customer Assistant and ready to tackle the challenges of a fast-paced environment.
Tailor Your CV:Make sure your CV highlights relevant experience that matches the job description. We love seeing how your skills align with our needs, so don’t be shy about showcasing your past roles in retail or operations!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Remember, we’re looking for someone who can keep things running smoothly!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Marks & Spencer Plc
✨Know the Role Inside Out
Before your interview, make sure you understand the ins and outs of the Customer Assistant role. Familiarise yourself with the key responsibilities like stock management and deliveries. This will help you demonstrate your knowledge and show that you're ready to hit the ground running.
✨Showcase Your Flexibility
Since this role requires a flexible approach to working hours, be prepared to discuss your availability and willingness to adapt. Share examples from past experiences where you've successfully managed changing schedules or worked in high-pressure environments.
✨Highlight Your Team Spirit
Being a team player is crucial for this position. Think of specific instances where you've collaborated effectively with others. Emphasise how you contribute to a positive team dynamic and support your colleagues, especially in fast-paced settings.
✨Demonstrate Digital Confidence
As you'll be using digital tools for tracking deliveries and managing stock, be ready to talk about your experience with technology. Mention any relevant software or systems you've used before, and express your eagerness to learn new tools if needed.
