At a Glance
- Tasks: Keep our stores running smoothly by managing stock and deliveries through the night.
- Company: Join the dynamic team at M&S, a leading retail brand.
- Benefits: Earn an extra £3.00 p/h for unsociable hours and enjoy flexible shifts.
- Other info: Fast-paced environment with opportunities to grow and develop your skills.
- Why this job: Be the backstage powerhouse that ensures customers have a great shopping experience.
- Qualifications: Must be 18 or over; teamwork and digital skills are essential.
The predicted salary is between 12 - 15 £ per hour.
Work Pattern: Sunday 22:00-06:00, Monday 22:00-06:00, Tuesday 22:00-06:00.
Under 18 Disclaimer: This job role involves working through the night and we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high‑intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.
You’ll be responsible for stock, deliveries, and all the vital behind‑the‑scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.
Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail. Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store. Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.
This is a role for people who move with purpose. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Operations (Through the Night) - Bromley employer: Marks & Spencer Plc
At M&S, we pride ourselves on being an excellent employer, offering a dynamic work environment that values teamwork and flexibility. As a Customer Assistant in Operations, you'll enjoy competitive pay with an unsocial hours premium, opportunities for personal growth, and a supportive culture that encourages collaboration and innovation. Join us in Bromley, where your contributions will directly impact our customers' experience and the overall success of our store.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Operations (Through the Night) - Bromley
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on M&S. Understand their values and what they stand for. This will help you show that you're not just another candidate, but someone who genuinely wants to be part of their team.
✨Tip Number 2
Practice makes perfect! Think about the key skills mentioned in the job description, like being a team player and digitally confident. Prepare examples from your past experiences that demonstrate these skills. It’ll make you sound more convincing during the interview!
✨Tip Number 3
Dress the part! Even though it’s a night shift role, showing up looking smart and professional can make a great first impression. It shows you take the opportunity seriously and are ready to roll your sleeves up.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Customer Assistant - Operations (Through the Night) - Bromley
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We want to see that you're excited about being a Customer Assistant and ready to tackle the challenges of working through the night.
Highlight Relevant Experience:Make sure to mention any previous experience in retail or similar roles. We love seeing how you've handled stock, deliveries, or worked as part of a team. It helps us understand how you can fit into our operations!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Remember, we’re looking for someone who can keep things moving efficiently!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you in the running for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Marks & Spencer Plc
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Customer Assistant in Operations entails. Familiarise yourself with the responsibilities like stock management and deliveries. This will help you demonstrate your enthusiasm and readiness to roll your sleeves up.
✨Showcase Your Flexibility
Since flexibility is key for this role, be prepared to discuss examples from your past experiences where you've adapted quickly to changing situations. Highlight how you can keep up with the fast-paced environment and support your team effectively.
✨Be Digitally Savvy
As digital confidence is essential, think of specific tools or software you've used in previous roles. Be ready to explain how you’ve used these tools to track deliveries or manage stock efficiently, showing that you can hit the ground running.
✨Emphasise Teamwork
This role requires being a key player in a larger team. Prepare to share stories that illustrate your ability to work collaboratively with others. Mention any instances where you supported colleagues or contributed to a team goal, as this will resonate well with the interviewers.