At a Glance
- Tasks: Assist customers and ensure a smooth shopping experience in a fast-paced environment.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Competitive pay, including an unsocial hours premium, and opportunities for growth.
- Other info: Dynamic shifts that keep you on your toes and a chance to thrive under pressure.
- Why this job: Be at the forefront of customer service and make a real impact every day.
- Qualifications: Must be 18 or over; a passion for food and teamwork is essential.
The predicted salary is between 12 - 15 £ per hour.
Work Pattern:
- Week 1: Friday 04:00 - 10:00
- Saturday 04:00 - 10:00
- Sunday 06:00 - 12:00
- Week 2: Friday 16:00 - 22:00
- Saturday 16:00 - 22:00
- Sunday 12:00 - 18:00
Under 18 disclaimer: This job role involves working early mornings and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Join M&S as a Customer Assistant in our Food section, where you'll become at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on. You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales. Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience. Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Operations - Rayleigh Simply Food employer: Marks & Spencer Plc
Joining M&S as a Customer Assistant in Rayleigh Simply Food means becoming part of a dynamic team at the forefront of the UK's fastest growing retailer. With a strong emphasis on employee growth, we offer a vibrant work culture that values resilience and teamwork, alongside competitive benefits including an unsocial hours premium. Here, you'll not only enhance your skills in a fast-paced environment but also play a crucial role in delivering exceptional service to our customers, making every day rewarding and impactful.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Operations - Rayleigh Simply Food
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on M&S and their food products. This will help you show your passion and knowledge during the conversation, making you stand out as a candidate who truly cares.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for customers. Being able to share these stories will demonstrate your commitment to delivering five-star service.
✨Tip Number 3
Be ready to showcase your flexibility! Since the role requires adapting to different areas of the store, prepare to discuss how you’ve successfully handled changing demands in previous jobs or situations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the M&S team and ready to take on the challenge!
We think you need these skills to ace Customer Assistant - Operations - Rayleigh Simply Food
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for M&S Food shine through! We want to see that you’re not just looking for any job, but that you genuinely care about delivering top-notch service and have a real interest in our products.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role. Mention specific examples of how you've thrived in high-pressure environments or provided excellent customer service in the past – we love to see that!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Customer Assistant role. Remember, we’re looking for someone who can communicate effectively under pressure!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly. Plus, you’ll find all the info you need about the role and our company there, making it easier for you to tailor your application.
How to prepare for a job interview at Marks & Spencer Plc
✨Know Your Stuff
Familiarise yourself with M&S Food products before the interview. Being able to talk confidently about your favourite items or recent launches will show your passion and knowledge, which is exactly what they’re looking for.
✨Show Your Resilience
Prepare examples of how you've thrived in high-pressure situations. Whether it’s a busy retail environment or a tight deadline, demonstrating your ability to stay calm and focused will impress the interviewers.
✨Emphasise Team Spirit
Think of times when you’ve worked well in a team. M&S values collaboration, so be ready to share how you’ve supported colleagues and contributed to a positive work atmosphere.
✨Be Digitally Savvy
Brush up on your digital skills, especially if you’ve used apps or devices in previous roles. Mentioning your experience with technology will highlight your readiness to utilise M&S's digital tools effectively.
