At a Glance
- Tasks: Deliver style advice and five-star service in a fast-paced retail environment.
- Company: Join M&S, a leading brand in Fashion, Home & Beauty.
- Benefits: Earn extra £3.00 per hour for late-night shifts and enjoy a vibrant work culture.
- Other info: Flexible hours and a supportive team environment await you!
- Why this job: Be a fashion-forward ambassador and help customers discover trendy products.
- Qualifications: Passion for fashion, resilience, and digital confidence are essential.
The predicted salary is between 12 - 13 £ per hour.
Work Pattern: Sunday 12:00-20:00, Friday 15:00-23:00, Saturday 15:00-23:00.
Under 18 Disclaimer: This job role involves working late nights and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Additional £3.00 per hour (for any hours worked between 22:00 and 06:00).
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service. This isn’t just a retail job – it’s a role for people who love pace, want to work hard and play their part in delivering our transformation.
We’re looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products. You'll be a resilient and confident brand ambassador who’s ready to serve our customers and sell our latest fashion items.
At M&S, our customers don't wait. You’ll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets. Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S.
Efficiency and effectiveness are non-negotiable. You’ll keep standards sky-high while balancing speed and accuracy, even when the pressure is on. Being a team player is crucial. You'll contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way.
Flexibility is vital. Retail moves fast – and you’ll move faster. You’ll adapt to where you’re needed, when you’re needed, always ready to meet the next challenge head-on. This is the frontline of fashion retail - are you ready for it? Take Your Marks and apply today.
Customer Assistant - Menswear - Pantheon employer: Marks & Spencer Plc
At M&S, we pride ourselves on being an exceptional employer, offering a vibrant work culture that thrives on teamwork and passion for fashion. Our Customer Assistants in Menswear enjoy competitive pay, including additional earnings for late shifts, and have access to ongoing training and development opportunities that foster personal and professional growth. Located in the heart of Pantheon, our store provides a dynamic environment where employees can engage with customers and contribute to a transformative retail experience.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Menswear - Pantheon
✨Tip Number 1
Get to know the brand! Before your interview, dive into M&S's latest collections and understand their style ethos. This will help you chat confidently about their products and show you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to assist a customer or handle a complaint. Role-playing these situations with a friend can help you feel more prepared and confident during the real deal.
✨Tip Number 3
Show off your digital savvy! Familiarise yourself with tools like the Sparks App and any other tech M&S uses. Being able to demonstrate your comfort with digital tools will set you apart as a candidate who’s ready for the fast-paced retail environment.
✨Tip Number 4
Be ready to showcase your flexibility! Retail is all about adapting to change, so think of examples from your past experiences where you’ve had to be quick on your feet. Highlighting your ability to thrive under pressure will make you a standout candidate.
We think you need these skills to ace Customer Assistant - Menswear - Pantheon
Some tips for your application 🫡
Show Your Passion for Fashion:When you're writing your application, let your love for fashion shine through! Mention any relevant experience or interests that show you’re not just looking for a job, but you genuinely want to be part of the M&S team and help customers find their style.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure to highlight your skills and experiences that match the role without waffling on. Remember, we’re busy too!
Tailor Your Application:Don’t just send the same application everywhere. Take a moment to tweak your CV and cover letter to reflect the specific requirements of the Customer Assistant role at M&S. Show us you’ve done your homework and understand what we’re all about!
Apply Through Our Website:Make it easy for us to find your application by applying directly through our website. It’s quick, simple, and ensures your details land right where they need to be. Plus, it shows you’re tech-savvy, which is a big plus in our digital world!
How to prepare for a job interview at Marks & Spencer Plc
✨Know Your Fashion
Brush up on the latest trends in menswear and be ready to discuss your favourite styles. Show that you’re not just passionate about fashion, but also knowledgeable about what’s currently hot in the market.
✨Demonstrate Digital Savvy
Familiarise yourself with digital tools like the Sparks App. Be prepared to explain how you would use technology to enhance customer experiences and streamline operations in a busy retail environment.
✨Show Your Team Spirit
Prepare examples of how you've worked effectively in a team before. Highlight your ability to support colleagues and contribute to a positive atmosphere, especially during busy periods.
✨Embrace Flexibility
Be ready to discuss how you handle fast-paced environments and adapt to changing situations. Share specific instances where you’ve successfully managed multiple tasks or shifted priorities on the fly.
