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For Companies At a Glance
- Tasks: Deliver exceptional customer service and style advice in a fast-paced retail environment.
- Company: Join the iconic M&S team, known for its commitment to quality and customer experience.
- Benefits: Flexible hours, competitive pay, and the chance to work with fashion trends.
- Other info: Perfect for those looking to grow in a dynamic retail setting.
- Why this job: Be part of a transformation and make a real impact on customers' shopping experiences.
- Qualifications: Passion for fashion and excellent communication skills are essential.
The predicted salary is between 10 - 12 £ per hour.
Work Pattern
- Week 1: Wednesday: 15:00-21:00
- Thursday: 15:00-21:00
- Friday: 16:00-21:00
- Saturday: 09:00-14:00
- Week 2: Sunday: 12:00-18:00
- Tuesday: 11:00-16:00
- Thursday: 12:00-18:00
- Friday: 11:00-16:00
Under 18 Disclaimer: M&S operates under health and safety legislation. All candidates must be 18 years of age or older to work in this role.
About the Role
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering a market leading customer experience. This isn’t just a retail job – it’s a role for people who love pace, graft, and playing their part in delivering our transformation.
Key Responsibilities
- Operate in a high‑demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets.
- Create genuine 1‑to‑1 connection with customers through fitting appointments and style advice, tapping into your knowledge of the latest trends and tailoring your recommendations to their unique needs.
- Maintain high standards while balancing speed and accuracy, even when the pressure is on.
- Be digitally confident and utilise our digital tools, such as the Sparks App and in‑store devices, to provide a personalised five‑star service.
- Show flexibility – move quickly to wherever you’re needed, always ready to meet the next challenge head‑on.
If you’re ready to take the lead in delivering exceptional service and bringing the M&S style experience to life, this is your moment. Take Your Marks and apply today.
Customer Assistant - Lingerie Stylist - Pantheon employer: Marks & Spencer Plc
Contact Detail:
Marks & Spencer Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Lingerie Stylist - Pantheon
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on M&S and their values. This will help you connect with the team and show that you're genuinely interested in being part of their transformation.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your ability to create genuine connections with customers. Role-play with a friend or family member to get comfortable with your responses.
✨Tip Number 3
Be ready to showcase your digital confidence! Familiarise yourself with tools like the Sparks App and any other tech M&S uses. Being able to talk about how you’d use these tools to enhance customer experience will set you apart.
✨Tip Number 4
Flexibility is key! Be prepared to discuss how you handle busy environments and adapt to changing situations. Share examples from past experiences where you’ve thrived under pressure – it’ll show you’re ready for the fast-paced world of retail.
We think you need these skills to ace Customer Assistant - Lingerie Stylist - Pantheon
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for fashion and customer service shine through. We want to see that you’re not just looking for any job, but that you’re excited about being a part of the M&S team!
Tailor Your Application: Just like you would style an outfit, make sure your application is tailored to the role. Highlight your relevant experience and skills that match the key responsibilities listed in the job description. We love seeing how you can bring your unique flair to the position!
Be Yourself: Don’t be afraid to let your personality come through in your writing. We’re looking for genuine connections with our customers, so showing us who you are will help us see how you’d fit into our team. Authenticity goes a long way!
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining us at M&S!
How to prepare for a job interview at Marks & Spencer Plc
✨Know Your Stuff
Familiarise yourself with the latest lingerie trends and styles. Being able to discuss current fashion insights will show your passion for the role and help you connect with the interviewers.
✨Showcase Your People Skills
Prepare examples of how you've created genuine connections with customers in the past. Think about times when you provided personalised service or went above and beyond to meet a customer's needs.
✨Demonstrate Flexibility
Be ready to discuss how you handle busy environments and adapt to changing situations. Share specific instances where you successfully managed multiple tasks or shifted priorities on the fly.
✨Get Tech-Savvy
Brush up on your digital skills, especially if you're familiar with apps or tools similar to the Sparks App. Mention any experience you have with technology in retail settings to highlight your ability to provide a modern customer experience.