At a Glance
- Tasks: Assist customers and ensure a seamless shopping experience in our Food section.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Flexible hours, competitive pay, and opportunities for growth.
- Other info: Dynamic role with no two shifts the same – embrace the challenge!
- Why this job: Be at the forefront of customer service and make a real impact every day.
- Qualifications: Passion for food, resilience, and a team player attitude.
The predicted salary is between 10 - 12 £ per hour.
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down‑to‑earth colleagues who thrive under pressure, deliver five‑star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head‑on. You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don't wait. You’ll thrive in a high‑pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales. Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks and our in‑store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high‑energy environment, where everyone works hard and supports each other in delivering a seamless customer experience. Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint‑hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Foods (Fixed Term) - Ashton Moss employer: Marks & Spencer Plc
Join M&S as a Customer Assistant in Ashton Moss, where you'll be part of a dynamic team that values resilience and commitment. We offer a vibrant work culture that encourages personal growth and development, alongside competitive benefits that reflect our dedication to employee well-being. With opportunities to engage directly with customers and contribute to our success, this role is perfect for those looking to make a meaningful impact in a fast-paced retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Foods (Fixed Term) - Ashton Moss
✨Tip Number 1
Get to know M&S and their products inside out! When you walk into that interview, show off your passion for their food range. It’s all about demonstrating that you’re not just another candidate, but someone who genuinely cares about what they sell.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle a busy store or a tricky customer. Role-playing with a friend can help you feel more confident and ready to impress during the real deal.
✨Tip Number 3
Be prepared to showcase your digital savvy! Familiarise yourself with M&S's digital tools like Sparks. Mention how you can use these to enhance the shopping experience – it’ll show you’re ready to hit the ground running.
✨Tip Number 4
Flexibility is key! Be ready to discuss how you can adapt to different roles in the store. Share examples from past experiences where you’ve thrived in a fast-paced environment – it’ll highlight your resilience and team spirit!
We think you need these skills to ace Customer Assistant - Foods (Fixed Term) - Ashton Moss
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let us know how much you love M&S Food products! Share any experiences or knowledge you have about our offerings. This will show that you're not just looking for a job, but that you're genuinely excited to be part of our team.
Highlight Your Customer Service Skills:We want to see that you can deliver five-star service! In your application, mention any previous roles where you’ve gone above and beyond for customers. Use specific examples to demonstrate how you thrive under pressure and keep customers happy.
Be Flexible and Adaptable:Since no two shifts are the same, it’s important to show us that you can adapt to changing demands. Talk about times when you've had to switch gears quickly in a previous job. This will help us see that you’re ready to embrace the challenges of a fast-paced environment.
Apply Through Our Website:Make sure to apply through our website for the best chance of getting noticed! It’s super easy, and we’ll be able to see your application right away. Plus, it shows that you’re serious about joining our team at M&S.
How to prepare for a job interview at Marks & Spencer Plc
✨Know Your M&S Food Products
Before the interview, brush up on your knowledge of M&S Food products. Familiarise yourself with their bestsellers and any new items. This will not only show your passion for the brand but also help you confidently recommend products during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've delivered exceptional customer service. Think about times when you went above and beyond to meet customer needs, as this aligns perfectly with what M&S is looking for in a Customer Assistant.
✨Demonstrate Your Ability to Thrive Under Pressure
Since the role involves working in a high-pressure environment, be ready to discuss how you handle stress. Share specific instances where you successfully managed busy periods or challenging situations while maintaining a positive attitude.
✨Emphasise Teamwork and Flexibility
M&S values team players who can adapt to changing demands. Be prepared to talk about your experience working in teams and how you’ve contributed to a positive work environment. Highlight your flexibility and willingness to take on various roles within the store.
