At a Glance
- Tasks: Assist customers and ensure a seamless shopping experience in our Food section.
- Company: Join M&S, the UK’s fastest growing retailer with a vibrant team culture.
- Benefits: Flexible hours, competitive pay, and opportunities for growth.
- Other info: Dynamic role with no two shifts the same – embrace the challenge!
- Why this job: Be at the forefront of customer service and make a real impact every day.
- Qualifications: Passion for food, resilience, and a team-oriented mindset.
The predicted salary is between 11 - 12 £ per hour.
Work Pattern: Sunday 11.00 - 19.00, Friday 14.00 - 22.00, Saturday 14.00 - 22.00
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who take pride in their knowledge of M&S Food products and are ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on. You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service, you’ll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don’t wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond to serve, sell, fill, and help drive growth in sales. Being digitally confident is essential. You’ll utilise our digital tools, such as the Sparks and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience. Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food - The Springs Leeds Foodhall employer: Marks & Spencer Plc
Joining M&S as a Customer Assistant in The Springs Leeds Foodhall means becoming part of a dynamic team that values resilience, teamwork, and exceptional customer service. With a focus on employee growth and development, M&S offers a vibrant work culture where every day presents new challenges and opportunities to excel. Enjoy the benefits of working for one of the UK's fastest-growing retailers, where your contributions are recognised and rewarded in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food - The Springs Leeds Foodhall
✨Tip Number 1
Get to know M&S and their products inside out! Familiarise yourself with their food range and any new items they’ve launched. This way, when you chat with the hiring team, you can show off your passion and knowledge, making you stand out as a candidate.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different scenarios in a busy store. Being able to demonstrate your ability to thrive under pressure will show that you’re ready for the fast-paced environment at M&S.
✨Tip Number 3
Don’t just apply – engage! If you get the chance, reach out to current employees on social media or forums. Ask them about their experiences and what they love about working at M&S. This insider info can give you an edge during interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team. Make sure to highlight your flexibility and teamwork skills in your application to align with what M&S is looking for.
We think you need these skills to ace Customer Assistant - Food - The Springs Leeds Foodhall
Some tips for your application 🫡
Show Your Passion for Food:When writing your application, let your love for food shine through! Mention any relevant experience or knowledge about M&S Food products. We want to see that you’re genuinely excited about the role and ready to share that enthusiasm with our customers.
Highlight Your Customer Service Skills:Make sure to emphasise your ability to deliver five-star service. Share examples of how you've gone above and beyond for customers in the past. We’re looking for resilient individuals who can thrive under pressure, so don’t hold back!
Be Digital Savvy:Since being digitally confident is essential, mention any experience you have with digital tools or technology. Whether it’s using apps or in-store devices, show us that you’re ready to enhance the customer experience with your tech skills.
Embrace Flexibility:In your application, highlight your adaptability and willingness to work across various areas of the store. We want team players who can handle the changing demands of a busy retail environment, so share any experiences that showcase your flexibility.
How to prepare for a job interview at Marks & Spencer Plc
✨Know Your M&S Food Products
Before the interview, brush up on your knowledge of M&S Food products. Familiarise yourself with their bestsellers and any new items. This will not only show your passion for the brand but also help you confidently recommend products during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about times when you went above and beyond to meet customer needs, especially in high-pressure situations. This will demonstrate your ability to thrive in a busy environment.
✨Emphasise Teamwork and Flexibility
Be ready to discuss how you work well in a team and adapt to changing demands. Share specific instances where you collaborated with colleagues to achieve a common goal or adjusted your approach based on the situation. This aligns perfectly with the role's requirements.
✨Demonstrate Digital Confidence
Since being digitally confident is essential, think about your experience with digital tools. Be prepared to talk about how you've used technology to enhance customer experiences in previous roles. This will show that you're ready to embrace the digital aspects of the job.
