At a Glance
- Tasks: Assist customers and ensure a seamless shopping experience in our Food section.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Flexible hours, competitive pay, and opportunities for growth.
- Other info: Dynamic role with no two shifts the same, perfect for those who thrive under pressure.
- Why this job: Be at the forefront of customer service and make a real impact every day.
- Qualifications: Passion for food, resilience, and a team player attitude.
The predicted salary is between 10 - 12 € per hour.
Work Pattern
- Week 1
- Sunday: 14:00-18:00
- Tuesday: 17:30-21:30
- Saturday: 16:30-20:30
- Week 2
- Sunday: 14:00-18:00
- Monday: 17:30-21:30
- Thursday: 17:30-21:30
Join M&S as a Customer Assistant in our Food section, where you'll become at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head‑on. You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you’ll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don't wait. You’ll thrive in a high‑pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales. Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks and our in‑store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high‑energy environment, where everyone works hard and supports each other in delivering a seamless customer experience. Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint‑hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food - Petersfield Simply Food employer: Marks & Spencer Plc
Joining M&S as a Customer Assistant in Petersfield Simply Food means becoming part of a dynamic team that values resilience, teamwork, and exceptional customer service. With a commitment to employee growth and a vibrant work culture, M&S offers flexible shifts and the chance to thrive in a fast-paced environment while utilising digital tools to enhance customer experiences. This role not only provides meaningful engagement with customers but also opens doors for career advancement within one of the UK's leading retailers.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food - Petersfield Simply Food
✨Tip Number 1
Get to know the company! Before your interview, dive into M&S's values and what makes them tick. This way, you can show off your passion for their food products and how you can contribute to their mission.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle a tricky customer or recommend a product. Being able to demonstrate your ability to deliver five-star service will set you apart from the crowd.
✨Tip Number 3
Show your flexibility! Be ready to discuss how you can adapt to different roles in the store. Highlight any past experiences where you've thrived in a fast-paced environment – it’ll show you’re the perfect fit for M&S.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to embrace the challenges that come with the role.
We think you need these skills to ace Customer Assistant - Food - Petersfield Simply Food
Some tips for your application 🫡
Show Your Passion for Food:When writing your application, let your love for food shine through! Talk about your favourite M&S products and why you think they stand out. This will show us that you're not just looking for a job, but that you genuinely care about what we offer.
Highlight Your Customer Service Skills:We want to know how you’ve gone above and beyond for customers in the past. Share specific examples of times you've delivered exceptional service or handled tough situations. This will help us see that you’re ready to thrive in our fast-paced environment.
Be Yourself:Don’t be afraid to let your personality shine through in your application. We’re looking for down-to-earth colleagues who can connect with our customers. A bit of humour or a personal touch can make your application stand out from the crowd!
Apply Through Our Website:Make sure to submit your application through our website. It’s the easiest way for us to receive your details and get back to you. Plus, it shows you’re tech-savvy, which is a big plus in our digital world!
How to prepare for a job interview at Marks & Spencer Plc
✨Know Your M&S Food Products
Before the interview, take some time to familiarise yourself with M&S Food products. Being able to confidently discuss your favourite items or recent launches will show your passion and knowledge, which is exactly what they’re looking for.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help a customer, as this role is all about delivering five-star service under pressure.
✨Show Your Team Spirit
M&S values teamwork, so be ready to share experiences where you’ve worked effectively in a team. Highlight how you support colleagues and contribute to a positive work environment, especially during busy periods.
✨Embrace Flexibility and Adaptability
Since no two shifts are the same, be prepared to discuss how you handle change and adapt to new situations. Share examples of how you’ve successfully managed shifting priorities in previous roles, showcasing your resilience and commitment.
