At a Glance
- Tasks: Become a Customer Assistant, serving customers and promoting M&S Food products.
- Company: Join M&S, a leading retailer known for quality and customer service.
- Benefits: Enjoy flexible working hours and a supportive team environment.
- Other info: M&S values diversity and offers reasonable adjustments during recruitment.
- Why this job: Make a real impact while working in a vibrant, inclusive atmosphere.
- Qualifications: No specific experience needed, just a passion for great service and teamwork.
Work Pattern
Monday 2000-0000
Thursday 2000-0000
Friday 2000-0000
Saturday 2000-0000
Under 18 disclaimer
Under 18 disclaimer
This job role involves working late nights and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00
Join M&S as a Customer Assistant in our Food section, where you\'ll become be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we\'re driving.
We\'re seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.
You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you\'ll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don\'t wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
Being digitally confident is essential. You\'ll utilise our digital tools, such as the Sparks and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food - Lisburn employer: Marks & Spencer Plc
At M&S, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values inclusivity and teamwork. As a Customer Assistant in our Lisburn Foods section, you'll enjoy comprehensive training, opportunities for personal growth, and the chance to make a meaningful impact on customer experiences. Join us in revolutionising retail while benefiting from flexible working arrangements and a commitment to diversity.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food - Lisburn
✨Tip Number 1
Familiarise yourself with M&S Food products before your interview. Knowing the latest offerings and being able to discuss them confidently will show your passion for the brand and enhance your chances of impressing the hiring team.
✨Tip Number 2
Demonstrate your customer service skills during any interactions you have with the team. Whether it's a phone call or an in-person visit, showing that you can engage positively with customers will highlight your suitability for the role.
✨Tip Number 3
Be prepared to discuss how you handle flexibility in a retail environment. Think of examples where you've adapted to changing situations or worked across different areas, as this is crucial for the Customer Assistant role.
✨Tip Number 4
Showcase your digital confidence by mentioning any experience you have with retail technology or apps. Being able to utilise digital tools effectively is essential for enhancing the customer experience at M&S.
We think you need these skills to ace Customer Assistant - Food - Lisburn
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the key responsibilities and requirements for the Customer Assistant position. Tailor your application to highlight how your skills and experiences align with these expectations.
Showcase Customer Service Skills:Emphasise your customer service experience in your CV and cover letter. Provide specific examples of how you've gone above and beyond to assist customers, as this is crucial for the role at M&S.
Highlight Digital Competence:Mention any experience you have with digital tools or apps, especially if you’ve used similar systems in previous roles. This will demonstrate your ability to adapt to M&S's digital environment.
Express Team Spirit:Illustrate your ability to work well in a team by sharing examples of past teamwork experiences. M&S values collaboration, so showing that you can support and respect colleagues will strengthen your application.
How to prepare for a job interview at Marks & Spencer Plc
✨Show Your Passion for Food
Make sure to express your enthusiasm for M&S Food products during the interview. Share any personal experiences or favourite products, as this will demonstrate your genuine interest and knowledge, which is crucial for a Customer Assistant role.
✨Highlight Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Discuss specific situations where you went above and beyond to help customers, as this aligns with the company's focus on delivering remarkable service.
✨Demonstrate Digital Confidence
Familiarise yourself with digital tools like the Sparks App and in-store devices. Be ready to discuss how you would use these tools to enhance the customer experience, showing that you're adaptable and tech-savvy.
✨Emphasise Teamwork and Flexibility
Be prepared to talk about your experience working in teams and how you adapt to changing situations. M&S values a collaborative environment, so sharing examples of how you've supported colleagues and contributed to a positive team atmosphere will be beneficial.
