At a Glance
- Tasks: Deliver five-star service and assist customers in our Food section.
- Company: Join M&S, the UK’s fastest growing retailer with a vibrant culture.
- Benefits: Flexible hours, team environment, and opportunities for growth.
- Other info: Dynamic role with no two shifts the same – embrace the challenge!
- Why this job: Be at the frontline of retail, making customers feel valued every day.
- Qualifications: Passion for food, resilience, and digital confidence required.
The predicted salary is between 10 - 12 £ per hour.
Work Pattern: Tuesday 10:00-14:00, Friday 10:00-14:00, Saturday 09:15-18:00
Role Overview: Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down‑to‑earth colleagues who thrive under pressure, deliver five‑star service at pace, and embrace the transformation we're driving.
Key Responsibilities and Expectations:
- We’re seeking passionate individuals who take pride in their knowledge of M&S Food products and are ready to meet strong customer demand head‑on.
- You’ll be a resilient and committed brand ambassador, confidently recommending and selling our newest food products to customers.
- Through remarkable service, you’ll ensure our customers feel truly valued every time they shop with us.
- You’ll thrive in a high‑pressure environment, staying sharp, fast, and focused when the store is at its busiest.
- You’ll go above and beyond to serve, sell, fill, and help drive growth in sales.
- Being digitally confident is essential; you’ll utilise our digital tools to enhance the customer experience.
- Being a team player is crucial; you’ll contribute to a positive, high‑energy environment.
- Flexibility is vital; you should be poised to work across various areas of the store, adapting to changing demands.
This is a frontline role, not for the faint‑hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity.
Customer Assistant - Food - Lincoln Tritton Road Simply Food employer: Marks & Spencer Plc
Joining M&S as a Customer Assistant in Lincoln Tritton Road Simply Food means becoming part of a dynamic team that values resilience, teamwork, and exceptional customer service. With a commitment to employee growth and a vibrant work culture, M&S offers flexible shifts and the chance to thrive in a fast-paced environment, making every day rewarding. Embrace the opportunity to be at the forefront of the UK's fastest growing retailer, where your contributions are recognised and valued.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food - Lincoln Tritton Road Simply Food
✨Tip Number 1
Get to know M&S and their products inside out! Familiarise yourself with their food range and be ready to chat about your favourites. This will show you're genuinely interested and can connect with customers.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different scenarios in a busy store. Being able to demonstrate your ability to stay calm and helpful under pressure will set you apart.
✨Tip Number 3
Show off your digital savvy! Be prepared to discuss how you’ve used technology in previous roles or how you’d use M&S’s digital tools to enhance the shopping experience. It’s all about making things easier for the customer.
✨Tip Number 4
Be flexible and ready to adapt! Highlight your willingness to take on various tasks and shifts. M&S values team players who can jump in wherever needed, so let them know you’re up for the challenge!
We think you need these skills to ace Customer Assistant - Food - Lincoln Tritton Road Simply Food
Some tips for your application 🫡
Show Your Passion for Food:When writing your application, let us know why you love food and M&S products. Share any experiences that highlight your enthusiasm for customer service and how you can bring that passion to our team.
Highlight Your Resilience:We want to see how you thrive under pressure! Use examples from past jobs or experiences where you’ve successfully managed busy situations. This will show us you’re ready for the fast-paced environment at M&S.
Be a Team Player:Mention any teamwork experiences in your application. We value collaboration, so share how you’ve supported colleagues in the past and how you plan to contribute to our positive work environment.
Embrace Digital Tools:Since being digitally confident is key, mention any experience you have with digital tools or technology. Let us know how you can use these skills to enhance the customer experience at M&S.
How to prepare for a job interview at Marks & Spencer Plc
✨Know Your M&S Food Products
Before the interview, brush up on your knowledge of M&S Food products. Familiarise yourself with their bestsellers and any new items. This will not only show your passion for the brand but also help you confidently recommend products during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about times when you went above and beyond to help a customer or resolved a challenging situation. This will demonstrate your commitment to providing five-star service.
✨Embrace the Fast-Paced Environment
Be ready to discuss how you thrive under pressure. Share specific instances where you successfully managed multiple tasks in a busy environment. Highlighting your ability to stay sharp and focused will resonate well with the interviewers.
✨Demonstrate Team Spirit
Since being a team player is crucial, think of examples that showcase your collaborative skills. Talk about how you've supported colleagues in the past and contributed to a positive work atmosphere. This will show that you're ready to contribute to the high-energy environment at M&S.
