At a Glance
- Tasks: Assist customers and ensure a smooth shopping experience in our Food section.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Competitive pay, flexible hours, and opportunities for growth.
- Other info: Fast-paced environment with no two shifts the same, perfect for adaptable team players.
- Why this job: Be at the forefront of customer service and make a real impact every day.
- Qualifications: Must be over 18, with a passion for food and great communication skills.
The predicted salary is between 10 - 12 £ per hour.
- Work Pattern
- Week 1 Wednesday 05:00-09:00 Thursday 05:00-09:00 Friday 05:00-09:00 Saturday 05:00-09:00
- Week 2 Monday 05:00-09:00 Tuesday 05:00-09:00 Thursday 05:00-09:00 Saturday 05:00-09:00
- Under 18 disclaimer
This job role involves working early mornings and this means we can’t consider applications from anyone under the age of 18.
This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Join M&S as a Customer Assistant in our Food section, where you'll become at the frontline of the UK’s fastest growing retailer.
We’re not just looking for someone to fill shelves – we need down‑to‑earth colleagues who thrive under pressure, deliver five‑star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head‑on.
You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers.
Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.
- At M&S, our customers don't wait.
You’ll thrive in a high‑pressure environment, staying sharp, fast, and focused when the store is at its busiest.
You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
- Being digitally confident is essential.
You'll utilise our digital tools, such as the Sparks App and our in‑store devices, to enhance the customer experience and ensure they get the products they want when they need them.
- Being a team player is crucial.
You’ll contribute to a positive, high‑energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
- Flexibility is also vital.
You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment.
No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint‑hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity.
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Customer Assistant - Food - Fountains Retail Park Tunbridge Wells employer: Marks & Spencer Plc
Marks & Spencer Plc is an excellent employer, offering a vibrant work culture that fosters innovation and collaboration in the heart of Salford. Employees benefit from a competitive package, extensive professional development opportunities, and the chance to lead cutting-edge HR technology initiatives, making it a rewarding place for those looking to make a meaningful impact in their careers.
