At a Glance
- Tasks: Assist customers and ensure a seamless shopping experience in our Food section.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Flexible hours, competitive pay, and opportunities for growth.
- Other info: Dynamic role with no two shifts the same, perfect for those who thrive under pressure.
- Why this job: Be at the forefront of customer service and make a real impact every day.
- Qualifications: Passion for food, resilience, and a team player attitude.
The predicted salary is between 12 - 13 £ per hour.
Work Pattern: Thursday 15.30 - 19.30, Friday 15.30 - 19.30, Saturday 15.30 - 19.30, Sunday 12.30 - 16.30.
Join M&S as a Customer Assistant in our Food section, where you’ll become at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five‑star service at pace, and embrace the transformation we're driving.
We’re seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head‑on. You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers.
Through remarkable service you’ll make sure our customers feel truly valued every time they shop with us. At M&S, our customers don’t wait. You’ll thrive in a high‑pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
Being digitally confident is essential. You’ll utilise our digital tools, such as the Sparks App and our in‑store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high‑energy environment, where everyone works hard and supports each other in delivering a seamless customer experience. Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint‑hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food - Dartmouth Simply Food employer: Marks & Spencer Plc
Joining M&S as a Customer Assistant in Dartmouth Simply Food means becoming part of a dynamic team that values resilience, teamwork, and exceptional customer service. With a commitment to employee growth and a vibrant work culture, M&S offers flexible shifts and the chance to thrive in a fast-paced environment while utilising innovative digital tools to enhance the shopping experience. This role not only provides an opportunity to engage with customers but also to contribute to the success of one of the UK's leading retailers, making it a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food - Dartmouth Simply Food
✨Tip Number 1
Get to know M&S and their food products inside out! When you walk into that interview, show off your passion for their offerings. It’ll make you stand out as someone who’s genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle busy periods and demanding customers. Role-play with a friend or family member to get comfortable with those high-pressure scenarios.
✨Tip Number 3
Be ready to showcase your digital skills! Familiarise yourself with tools like the Sparks App and any in-store devices. Mentioning your tech-savviness can really impress during the interview.
✨Tip Number 4
Don’t forget to highlight your teamwork abilities! Share examples of how you’ve worked well with others in fast-paced environments. M&S values a positive team spirit, so let them know you’re all about collaboration.
We think you need these skills to ace Customer Assistant - Food - Dartmouth Simply Food
Some tips for your application 🫡
Show Your Passion for Food:When writing your application, let your love for food shine through! Mention any experience you have with M&S products or your enthusiasm for helping customers find the best options. We want to see that you're genuinely excited about being part of our team.
Highlight Your Customer Service Skills:Make sure to emphasise your ability to deliver five-star service. Share examples of how you've gone above and beyond for customers in the past. We’re looking for those who thrive under pressure and can keep a smile on their face while doing it!
Be Digital Savvy:Since being digitally confident is key, mention any experience you have with digital tools or apps. If you've used similar technology before, let us know! We want to see that you're ready to enhance the customer experience with our digital resources.
Embrace Flexibility:In your application, highlight your adaptability and willingness to take on various roles within the store. We appreciate team players who can handle the fast-paced environment and are ready to tackle whatever comes their way. Show us you’re up for the challenge!
How to prepare for a job interview at Marks & Spencer Plc
✨Know Your Products
Before the interview, make sure you familiarise yourself with M&S Food products. Being able to confidently discuss your favourite items or recent launches will show your passion and knowledge, which is key for a Customer Assistant role.
✨Show Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about times when you went above and beyond to help a customer, as this will demonstrate your commitment to providing five-star service.
✨Embrace the Pressure
Since this role thrives in a high-pressure environment, be ready to discuss how you handle busy situations. Share specific instances where you remained calm and focused while managing multiple tasks or dealing with demanding customers.
✨Be a Team Player
Highlight your ability to work well in a team. Prepare to talk about how you've supported colleagues in previous roles and contributed to a positive work environment, as teamwork is crucial in delivering a seamless customer experience.
