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- Tasks: Serve customers, stock shelves, and drive sales in a fast-paced food retail environment.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Earn a competitive wage plus an extra £3.00 p/h for late shifts.
- Other info: Dynamic role with opportunities for growth and development in retail.
- Why this job: Be at the forefront of customer service and make a real impact every day.
- Qualifications: Must be 18 or over; passion for food and teamwork is essential.
The predicted salary is between 12 - 15 £ per hour.
Work Pattern:
- Friday: 14.30 - 22.30
- Saturday: 14.30 - 22.30
- Sunday: 10.30 - 18.00
This job role involves working late nights and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace. Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Join M&S as a Customer Assistant in our Food section, where you'll become at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to‑earth colleagues who thrive under pressure, deliver five‑star service at pace, and embrace the transformation we’re driving. We’re seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head‑on. You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you’ll make sure our customers feel truly valued every time they shop with us.
Responsibilities:
- At M&S, our customers don’t wait. You’ll thrive in a high‑pressure environment, staying sharp, fast, and focused when the store is at its busiest.
- You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
- Being digitally confident is essential. You’ll utilise our digital tools, such as the Sparks App and our in‑store devices, to enhance the customer experience and ensure they get the products they want when they need them.
- Being a team player is crucial. You’ll contribute to a positive, high‑energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
- Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint‑hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food - Colliers Wood employer: Marks & Spencer Plc
Contact Detail:
Marks & Spencer Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Food - Colliers Wood
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on M&S and their food products. This will help you show your passion and knowledge during the chat, making you stand out as a candidate who truly cares.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for customers in the past. Being able to share these stories will demonstrate your ability to thrive under pressure and deliver that five-star service we’re after.
✨Tip Number 3
Be ready to showcase your flexibility! Since no two shifts are the same, be prepared to discuss how you can adapt to different roles within the store. Highlight any previous experience where you’ve had to switch gears quickly.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team. So, take your marks and get that application in!
We think you need these skills to ace Customer Assistant - Food - Colliers Wood
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for M&S Food shine through! We want to see that you’re not just looking for any job, but that you genuinely care about delivering top-notch service and have a real interest in our products.
Tailor Your CV: Make sure your CV is tailored to the role of Customer Assistant. Highlight any experience you have in fast-paced environments or customer service roles. We love seeing how your past experiences can contribute to our team!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforwardness, especially when we’re busy!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Marks & Spencer Plc
✨Know Your Stuff
Familiarise yourself with M&S Food products before the interview. Being able to chat confidently about their offerings will show your passion and commitment to the role. It’s all about making a great first impression!
✨Showcase Your Resilience
Prepare examples of how you've thrived in high-pressure situations. This role demands quick thinking and adaptability, so share stories that highlight your ability to stay sharp and focused when things get busy.
✨Emphasise Team Spirit
Be ready to discuss how you work well in a team. M&S values a positive environment, so mention times when you’ve supported colleagues or contributed to a collaborative effort. Teamwork makes the dream work!
✨Get Digital Savvy
Since being digitally confident is essential, brush up on any relevant tech skills. If you’ve used apps or in-store devices before, be sure to mention them. Show that you’re ready to enhance the customer experience with technology!