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- Tasks: Join M&S as a Customer Assistant, serving customers and driving sales in our Food section.
- Company: M&S, the UK's fastest growing retailer with a focus on customer service.
- Benefits: Earn a competitive wage plus an extra £3.00 p/h for unsocial hours worked.
- Other info: Flexible shifts and opportunities for growth await those who embrace the challenge.
- Why this job: Be part of a dynamic team, making a real impact on customer experiences.
- Qualifications: Must be 18+, resilient, and ready to thrive in a fast-paced environment.
The predicted salary is between 12 - 15 £ per hour.
Work Pattern: Thursday 21:00-07:00, Friday 21:00-07:00, Saturday 21:00-07:00. This job role involves working through the night and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace. Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Overview: Join M&S as a Customer Assistant in our Food section, where you'll become at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down‑to‑earth colleagues who thrive under pressure, deliver five‑star service at pace, and embrace the transformation we're driving. We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head‑on. You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.
Key Responsibilities:
- You’ll thrive in a high‑pressure environment, staying sharp, fast, and focused when the store is at its busiest.
- You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
- Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in‑store devices, to enhance the customer experience and ensure they get the products they want when they need them.
- Being a team player is crucial. You’ll contribute to a positive, high‑energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
- Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment.
This is a frontline role, not for the faint‑hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food - Cheshunt employer: Marks & Spencer Plc
Contact Detail:
Marks & Spencer Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Food - Cheshunt
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on M&S and their food products. This will help you show your passion and knowledge during the conversation, making you stand out as a candidate who truly cares.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle difficult customers or busy periods. Being able to demonstrate your ability to thrive under pressure will impress the hiring team.
✨Tip Number 3
Show off your digital confidence! Familiarise yourself with tools like the Sparks App and in-store devices. Mentioning your comfort with technology can give you an edge, especially since being digitally savvy is essential for this role.
✨Tip Number 4
Be ready to showcase your flexibility! Prepare examples of how you've adapted to changing situations in previous jobs. M&S values team players who can roll with the punches, so let them know you're up for the challenge!
We think you need these skills to ace Customer Assistant - Food - Cheshunt
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for M&S Food shine through. We want to see that you’re not just looking for any job, but that you’re genuinely excited about being part of our team and serving our customers.
Highlight Relevant Experience: Make sure to mention any previous experience in retail or customer service. We love candidates who can demonstrate their ability to thrive under pressure and deliver top-notch service, so share those stories!
Be Yourself: We’re looking for down-to-earth individuals, so don’t be afraid to let your personality come through in your application. Authenticity goes a long way in helping us see if you’d be a good fit for our team.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and get the ball rolling on your journey with M&S!
How to prepare for a job interview at Marks & Spencer Plc
✨Know Your Stuff
Familiarise yourself with M&S Food products before the interview. Being able to discuss your favourite items or recent launches shows your passion and knowledge, which is key for a Customer Assistant role.
✨Show Your Resilience
Prepare examples of how you've thrived in high-pressure situations. M&S wants to see that you can stay sharp and focused when things get busy, so think of times when you've successfully managed stress or tight deadlines.
✨Emphasise Teamwork
Be ready to talk about your experience working in teams. Highlight how you’ve supported colleagues and contributed to a positive environment, as being a team player is crucial in this role.
✨Demonstrate Digital Confidence
Brush up on your digital skills, especially if you’ve used apps or devices in previous jobs. Mention any experience with technology that enhances customer service, as M&S values digitally confident candidates.