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- Tasks: Assist customers, maintain store cleanliness, and promote M&S Food products.
- Company: Join M&S, a leading retailer known for quality and customer service.
- Benefits: Enjoy flexible working hours and a supportive team environment.
- Other info: Early morning shifts starting at 4am; unsocial hours premium available.
- Why this job: Be a brand ambassador and make a real impact in customer experiences.
- Qualifications: Must be 18 or older; strong communication and digital skills required.
Work Pattern
Week 1
Sunday 06:00 – 14:00
Monday 04:00 – 12:00
Wednesday 04:00 – 12:00
Thursday 04:00 – 12:00
Friday 04:00 – 12:00
Week 2
Monday 04:00 – 12:00
Wednesday 04:00 – 12:00
Thursday 04:00 – 12:00
Friday 04:00 – 12:00
Saturday 04:00 – 12:00
Under 18 disclaimer
This job role involves working early mornings and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Join M&S as a Customer Assistant in our Food section, where you’ll become be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down‑to‑earth colleagues who thrive under pressure, deliver five‑star service at pace, and embrace the transformation we’re driving.
We’re seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head‑on.
You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you’ll make sure our customers feel truly valued every time they shop with us.
Responsibilities
- Thriving in a high‑pressure environment, staying sharp, fast, and focused when the store is at its busiest, and going above and beyond to serve, sell, fill and help drive growth in sales.
- Utilising digital tools such as the Sparks App and in‑store devices to enhance the customer experience and ensure they get the products they want when they need them.
- Contributing to a positive, high‑energy environment as a team player, working hard and supporting each other to deliver a seamless customer experience.
- Maintaining flexibility, working across various areas of the store and adapting to the changing demands of the retail environment.
This is a frontline role, not for the faint‑hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
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Customer Assistant - Food - Bristol Cabot Circus employer: Marks & Spencer Plc
Contact Detail:
Marks & Spencer Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Food - Bristol Cabot Circus
✨Tip Number 1
Familiarise yourself with M&S Food products before your interview. Knowing the latest offerings and being able to discuss them confidently will show your passion for the brand and your commitment to providing excellent customer service.
✨Tip Number 2
Demonstrate your digital confidence by mentioning any experience you have with retail technology or apps. Highlighting your ability to use tools like the Sparks App will reassure us that you can enhance the customer experience effectively.
✨Tip Number 3
Showcase your teamwork skills during the interview. Share examples of how you've worked collaboratively in previous roles, as being a team player is crucial for creating a positive store environment.
✨Tip Number 4
Be prepared to discuss your flexibility and adaptability. Retail environments can change rapidly, so sharing experiences where you've successfully adapted to new situations will demonstrate that you're ready to meet the demands of the role.
We think you need these skills to ace Customer Assistant - Food - Bristol Cabot Circus
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements. Highlight your relevant experience in customer service and any knowledge of food products.
Tailor Your CV: Make sure your CV reflects your skills and experiences that align with the role. Emphasise your customer service skills, digital capabilities, and any previous retail experience.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for food and customer service. Mention specific examples of how you've gone above and beyond for customers in the past.
Highlight Flexibility and Teamwork: In your application, emphasise your ability to work flexible hours and your experience as a team player. Provide examples of how you've adapted to changing situations in previous roles.
How to prepare for a job interview at Marks & Spencer Plc
✨Show Your Passion for Food
Make sure to express your enthusiasm for M&S Food products during the interview. Share any personal experiences or favourite products, as this will demonstrate your genuine interest and help you connect with the interviewer.
✨Highlight Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Discuss specific situations where you went above and beyond to meet a customer's needs, as this aligns perfectly with the role's focus on delivering remarkable service.
✨Demonstrate Digital Confidence
Since being digitally confident is essential for this role, be ready to discuss your experience with digital tools. Familiarise yourself with the Sparks App and other in-store devices, and be prepared to explain how you would use them to enhance the customer experience.
✨Emphasise Teamwork and Flexibility
Talk about your ability to work well in a team and adapt to changing situations. Provide examples of how you've collaborated with colleagues in previous roles and how you can contribute to creating an inclusive store environment.