At a Glance
- Tasks: Assist customers in the Food section and provide top-notch service.
- Company: Join a fast-growing retailer with a vibrant team culture.
- Benefits: Enjoy competitive pay, including an unsocial hours premium.
- Other info: Flexible hours with opportunities for growth in a dynamic environment.
- Why this job: Be at the forefront of customer experience and make a real difference.
- Qualifications: Enthusiastic attitude and resilience are key for this role.
The predicted salary is between 12 - 12 € per hour.
Work Pattern: Sun 06:00-10:00, Tues 04:00-08:00, Fri 04:00-10:00, Sat 04:00-10:00.
Under 18 Disclaimer: This role involves working early mornings and therefore applicants under the age of 18 will not be considered. This complies with health and safety legislation to ensure the safety of our colleagues.
Unsocial Premium: A premium of +£3.00 per hour is added to any hours worked between 22:00-06:00.
Responsibilities:
- Work at the frontline of the Food section, assisting customers and providing five‑star service at pace.
- Recommend and sell new food products to customers.
- Use digital tools, such as Sparks and in‑store devices, to enhance the customer experience.
- Support a high‑energy, positive team environment and help deliver a seamless customer experience.
- Be flexible and ready to work across various areas of the store, adapting to changing demands.
- Maintain resilience, commitment, and a brand‑ambassador mindset, delivering customer value every time a shop.
Job Nature: This is a frontline role that requires resilience and an enthusiastic attitude. It offers the opportunity to grow within a fast‑growing retailer.
Customer Assistant - Food - Bishops Auckland Simply Food employer: Marks & Spencer Plc
As a Customer Assistant at Simply Food in Bishops Auckland, you will be part of a dynamic team that prioritises exceptional customer service and a positive work environment. With flexible hours and the opportunity to earn an unsocial premium for early morning shifts, we offer competitive benefits and a supportive culture that encourages personal growth and development within a fast-growing retailer. Join us to make a meaningful impact while enjoying a rewarding career in the food retail sector.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food - Bishops Auckland Simply Food
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Simply Food. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their frontline service.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing five-star service, think of examples from your past experiences where you've gone above and beyond for a customer. We want to hear those stories during your chat with us!
✨Tip Number 3
Be ready to showcase your flexibility! The job requires you to adapt to different areas of the store, so come prepared with examples of how you've successfully handled changing demands in previous roles. It’ll show us you’re the right fit for our dynamic environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re tech-savvy and ready to use digital tools to enhance the customer experience, just like we do at Simply Food.
We think you need these skills to ace Customer Assistant - Food - Bishops Auckland Simply Food
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service shine through! We want to see that you're excited about the role and ready to bring a positive vibe to our team.
Tailor Your Application:Make sure to customise your application to highlight relevant experience. If you've worked in food retail or have customer service skills, shout about them! We love seeing how you can fit into our fast-paced environment.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. A well-structured application helps us see why you’d be a great fit!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Marks & Spencer Plc
✨Know Your Role
Make sure you understand the responsibilities of a Customer Assistant in the food section. Familiarise yourself with the products they offer and think about how you can provide that five-star service. Being able to discuss specific examples of how you've assisted customers in the past will show you're ready for the role.
✨Show Your Enthusiasm
This role requires a positive attitude and resilience, so let your enthusiasm shine through during the interview. Share stories that highlight your ability to work in a fast-paced environment and how you’ve contributed to a team. Employers love to see candidates who are genuinely excited about the opportunity!
✨Be Flexible
Since the job involves working various shifts, including early mornings, be prepared to discuss your availability. Highlight your flexibility and willingness to adapt to changing demands. This shows that you’re committed to supporting the team and can handle the dynamic nature of the role.
✨Familiarise with Digital Tools
As the role involves using digital tools like Sparks, it’s a good idea to brush up on any relevant technology. If you have experience with similar tools, mention it! If not, express your eagerness to learn and adapt. This will demonstrate your readiness to enhance the customer experience effectively.
