At a Glance
- Tasks: Deliver style advice and five-star service in a fast-paced retail environment.
- Company: Join M&S, a leading brand in Fashion, Home & Beauty.
- Benefits: Competitive pay, flexible hours, and a vibrant team culture.
- Other info: Dynamic role with opportunities for growth and development.
- Why this job: Be at the forefront of fashion retail and help customers find their style.
- Qualifications: Passion for fashion and strong customer service skills required.
The predicted salary is between 20000 - 22000 € per year.
Work Pattern: Sunday 09:00-17:00, Saturday 10:00-18:00
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service. This isn’t just a retail job – it’s a role for people who love pace, want to work hard and play their part in delivering our transformation.
We’re looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products. You'll be a resilient and confident brand ambassador who’s ready to serve our customers and sell our latest fashion items.
At M&S, our customers don't wait. You’ll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets.
Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S.
Efficiency and effectiveness are non-negotiable. You’ll keep standards sky-high while balancing speed and accuracy, even when the pressure is on.
Being a team player is crucial. You'll contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way.
Flexibility is vital. Retail moves fast – and you’ll move faster. You’ll adapt to where you’re needed, when you’re needed, always ready to meet the next challenge head-on.
This is the frontline of fashion retail - are you ready for it? Take Your Marks and apply today.
Customer Assistant - Fashion, Home & Beauty (Menswear) - Brooklands employer: Marks & Spencer Plc
At M&S, we pride ourselves on being an exceptional employer, offering a vibrant work culture that thrives on teamwork and innovation. As a Customer Assistant in our Brooklands store, you'll enjoy flexible working hours, opportunities for personal growth, and the chance to be part of a dynamic team that values your contributions. With a focus on delivering outstanding customer service and a commitment to employee development, M&S is the perfect place for those looking to make a meaningful impact in the fashion retail industry.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Fashion, Home & Beauty (Menswear) - Brooklands
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with M&S's latest collections and values. When you walk into that interview, you want to show that you're not just a fan of fashion but also a passionate advocate for the M&S brand.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different customer scenarios. Being able to demonstrate your ability to provide five-star service will set you apart from the competition.
✨Tip Number 3
Show off your digital savvy! Be ready to discuss how you’ve used technology in previous roles. Mentioning your experience with apps or digital tools can highlight your adaptability in a fast-paced retail environment.
✨Tip Number 4
Don’t forget to showcase your teamwork spirit! Share examples of how you've worked collaboratively in the past. M&S values a positive store environment, so showing that you can contribute to that vibe is key!
We think you need these skills to ace Customer Assistant - Fashion, Home & Beauty (Menswear) - Brooklands
Some tips for your application 🫡
Show Your Passion for Fashion:When you're writing your application, let your love for fashion shine through! Share any relevant experience or personal stories that highlight your style knowledge and enthusiasm for helping customers find their perfect look.
Be Digital Savvy:Since being digitally confident is key for this role, mention any experience you have with digital tools or apps. If you've used similar technology in past jobs, make sure to include that – it shows you're ready to hit the ground running!
Highlight Team Spirit:We’re all about teamwork at M&S, so don’t forget to showcase your ability to work well with others. Share examples of how you've contributed to a positive team environment in previous roles – it’ll show us you’re a great fit for our store culture.
Keep It Concise and Clear:Make sure your application is easy to read and straight to the point. Use clear language and avoid jargon. We want to see your personality, but we also appreciate a well-structured application that gets to the heart of why you’d be a great Customer Assistant.
How to prepare for a job interview at Marks & Spencer Plc
✨Know Your Fashion
Brush up on the latest trends in menswear and be ready to discuss your favourite styles. Show that you’re not just passionate about fashion, but also knowledgeable about what’s currently hot in the market.
✨Demonstrate Digital Savvy
Familiarise yourself with digital tools like the Sparks App. Be prepared to explain how you would use technology to enhance customer experiences and streamline operations in a busy retail environment.
✨Showcase Your Team Spirit
Prepare examples of how you've worked effectively in a team before. Highlight your ability to support colleagues and contribute to a positive atmosphere, especially during busy periods.
✨Embrace Flexibility
Be ready to discuss how you handle fast-paced environments and adapt to changing situations. Share specific instances where you’ve successfully managed multiple tasks or shifted priorities on the fly.
