At a Glance
- Tasks: Deliver style advice and five-star service in a fast-paced retail environment.
- Company: Join M&S, a leading brand in Fashion, Home & Beauty.
- Benefits: Flexible hours, team support, and a vibrant work culture.
- Other info: Dynamic role with opportunities to grow in a supportive team.
- Why this job: Be a fashion ambassador and help customers discover trendy products.
- Qualifications: Passion for fashion and strong customer service skills.
The predicted salary is between 20000 - 25000 € per year.
Work Pattern
- Sunday 10:00-18:30
- Wednesday 16:30-20:30
- Monday 16:30-20:30
- Saturday 12:00-20:30
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service. This isn’t just a retail job – it’s a role for people who love pace, want to work hard and play their part in delivering our transformation.
We’re looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products. You'll be a resilient and confident brand ambassador who’s ready to serve our customers and sell our latest fashion items.
At M&S, our customers don't wait. You’ll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets.
Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S.
Efficiency and effectiveness are non-negotiable. You’ll keep standards sky-high while balancing speed and accuracy, even when the pressure is on.
Being a team player is crucial. You'll contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way.
Flexibility is vital. Retail moves fast – and you’ll move faster. You’ll adapt to where you’re needed, when you’re needed, always ready to meet the next challenge head-on.
This is the frontline of fashion retail – are you ready for it? Take Your Marks and apply today.
Customer Assistant - Fashion, Home & Beauty - Eltham employer: Marks & Spencer Plc
At M&S, we pride ourselves on being an exceptional employer, offering a vibrant work culture that thrives on teamwork and innovation. As a Customer Assistant in our Eltham store, you'll enjoy flexible working hours, opportunities for personal growth, and the chance to be part of a brand that values your contributions. Join us to not only enhance your retail skills but also to be part of a community that celebrates fashion and customer service excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Fashion, Home & Beauty - Eltham
✨Tip Number 1
Get to know the company inside out! Research M&S, their values, and what makes them tick. This way, when you chat with them, you can show off your passion for fashion and how you fit into their vision.
✨Tip Number 2
Practice your pitch! You’ll want to highlight your customer service skills and any experience in retail. Think about how you can demonstrate your ability to thrive in a fast-paced environment – that’s what they’re looking for!
✨Tip Number 3
Dress to impress! Since you’re applying for a role in Fashion, Home & Beauty, make sure your outfit reflects your style and shows you understand the brand. It’s your chance to be a walking advertisement for M&S!
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you note or email. It shows you’re keen and professional, plus it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Assistant - Fashion, Home & Beauty - Eltham
Some tips for your application 🫡
Show Your Passion:Let us see your love for fashion and customer service shine through in your application. Share any relevant experiences or interests that highlight your enthusiasm for the role!
Be Specific:When detailing your skills and experiences, be as specific as possible. Use examples that demonstrate how you've excelled in fast-paced environments or provided excellent customer service.
Tailor Your Application:Make sure to tailor your application to the job description. Highlight how your skills align with what we’re looking for, especially your ability to adapt and work as part of a team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Marks & Spencer Plc
✨Know Your Fashion
Brush up on the latest trends in fashion, home, and beauty. Be ready to discuss your favourite styles and how you can help customers find their perfect look. Showing genuine passion for the products will make you stand out!
✨Demonstrate Digital Savvy
Familiarise yourself with digital tools like the Sparks App and any in-store devices. Be prepared to explain how you would use these tools to enhance customer experiences. This shows you're ready to embrace the digital side of retail.
✨Show Your Team Spirit
Retail is all about teamwork! Think of examples where you've worked well with others, especially in a fast-paced environment. Highlighting your ability to support colleagues and contribute to a positive atmosphere will resonate well.
✨Embrace Flexibility
Be ready to discuss how you handle change and adapt to new challenges. Retail can be unpredictable, so sharing experiences where you've successfully navigated busy periods or unexpected situations will demonstrate your resilience.
