At a Glance
- Tasks: Deliver style advice and five-star service in a fast-paced retail environment.
- Company: Join the iconic M&S team at Ellesmere Cheshire Oaks Outlet.
- Benefits: Flexible hours, competitive pay, and a vibrant team culture.
- Other info: Dynamic role with opportunities to grow in a supportive team.
- Why this job: Be a fashion ambassador and help customers discover trendy products.
- Qualifications: Passion for fashion, resilience, and digital confidence required.
The predicted salary is between 10 - 12 £ per hour.
Work Pattern:
- Sunday: 10:00-18:00
- Wednesday: 13:00-21:00
- Thursday: 13:00-21:00
- Friday: 10:00-18:00
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service. This isn’t just a retail job – it’s a role for people who love pace, want to work hard and play their part in delivering our transformation.
We’re looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products. You'll be a resilient and confident brand ambassador who’s ready to serve our customers and sell our latest fashion items.
At M&S, our customers don't wait. You’ll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets. Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S.
Efficiency and effectiveness are non-negotiable. You’ll keep standards sky-high while balancing speed and accuracy, even when the pressure is on. Being a team player is crucial. You'll contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way.
Flexibility is vital. Retail moves fast – and you’ll move faster. You’ll adapt to where you’re needed, when you’re needed, always ready to meet the next challenge head-on.
This is the frontline of fashion retail - are you ready for it? Take Your Marks and apply today.
Customer Assistant - Fashion, Home & Beauty - Ellesmere Cheshire Oaks Outlet employer: Marks & Spencer Plc
At M&S, we pride ourselves on being an exceptional employer, offering a vibrant work culture that thrives on teamwork and passion for fashion. Our Ellesmere Cheshire Oaks Outlet provides a dynamic environment where you can grow your skills and career while delivering outstanding service to our customers. With flexible working patterns and a commitment to employee development, we ensure that every team member feels valued and empowered to succeed in their role.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Fashion, Home & Beauty - Ellesmere Cheshire Oaks Outlet
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with M&S's latest fashion trends and products. This way, when you walk into that interview, you can show off your passion and knowledge, making you stand out as a true brand ambassador.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family to simulate real-life scenarios. Being able to demonstrate how you’d handle different customer situations will show that you’re ready to deliver that five-star service they’re after.
✨Tip Number 3
Show off your digital savvy! Brush up on using apps and in-store devices, especially the Sparks App. Being digitally confident is key, so make sure you can talk about how you’d use these tools to enhance the customer experience.
✨Tip Number 4
Be flexible and ready to adapt! Retail can be unpredictable, so think of examples from your past where you’ve had to think on your feet. Highlighting your ability to thrive under pressure will show that you’re the perfect fit for this fast-paced environment.
We think you need these skills to ace Customer Assistant - Fashion, Home & Beauty - Ellesmere Cheshire Oaks Outlet
Some tips for your application 🫡
Show Your Passion for Fashion:When writing your application, let your love for fashion shine through! Share any relevant experiences or interests that highlight your style knowledge and enthusiasm for the industry. We want to see that you’re not just looking for a job, but that you’re genuinely excited about being part of our team.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the role. Remember, we’re busy too, so make it easy for us to read!
Highlight Your Team Spirit:Since being a team player is crucial in our fast-paced environment, make sure to mention any teamwork experiences you’ve had. Whether it’s in retail or another setting, show us how you’ve contributed to a positive atmosphere and supported your colleagues. We love a good team player!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate. So, take your marks and get that application in – we can’t wait to hear from you!
How to prepare for a job interview at Marks & Spencer Plc
✨Know Your Fashion
Brush up on the latest trends in fashion, home, and beauty. Be ready to discuss your favourite styles and how you can help customers find their perfect look. Showing genuine passion for the products will set you apart!
✨Demonstrate Digital Savvy
Familiarise yourself with digital tools like the Sparks App. Be prepared to explain how you would use technology to enhance customer experiences. This shows you're ready to embrace the digital shift at M&S.
✨Show Your Team Spirit
Prepare examples of how you've worked effectively in a team before. Highlight your ability to support colleagues and contribute to a positive environment, as teamwork is key in a fast-paced retail setting.
✨Embrace Flexibility
Think of situations where you've had to adapt quickly to changes. Share these experiences during the interview to demonstrate your readiness to tackle challenges head-on and keep up with the fast-moving retail world.
