At a Glance
- Tasks: Deliver five-star service in a fast-paced café environment.
- Company: Join the vibrant M&S Café team at The Stadium Milton Keynes.
- Benefits: Flexible hours, team support, and a chance to shine under pressure.
- Other info: Intense but rewarding role with opportunities for personal growth.
- Why this job: Be a brand ambassador and make customers' days better with great food and drink.
- Qualifications: Must be digitally confident and thrive in a busy setting.
The predicted salary is between 10 - 12 £ per hour.
Work Pattern: Sunday 11:15-17:00, Saturday 11:00-18:00
Join our team in the M&S Café – the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.
You’ll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods. Being digitally confident is essential. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.
Efficiency and effectiveness are key aspects of your role. You’ll maintain impeccable food safety standards while juggling orders and queues. At M&S, our customers don’t wait. You’ll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.
Teamwork matters. You’ll support colleagues and contribute to a high-performance culture that meets customer needs – no matter how hectic it gets. Flexibility is also vital. You’ll adapt quickly, working where needed with pace.
It’s intense but, for the right person, incredibly rewarding. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Cafe - The Stadium Milton Keynes employer: Marks & Spencer Plc
At M&S, we pride ourselves on being an exceptional employer, offering a dynamic work environment in the heart of Milton Keynes. Our café team thrives on collaboration and high performance, with opportunities for personal growth and development while delivering outstanding service to our customers. Enjoy the benefits of flexible working hours, a supportive culture, and the chance to be part of a brand that values quality and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Cafe - The Stadium Milton Keynes
✨Tip Number 1
Get to know the café inside out! Familiarise yourself with the menu and the best-selling items. When you walk in for your interview, you’ll impress them by showing you’re already a fan of their offerings.
✨Tip Number 2
Show off your people skills! Practice how you’d handle busy situations and keep a smile on your face. Remember, they want someone who can deliver that five-star service even when the café is buzzing.
✨Tip Number 3
Be ready to talk about teamwork! Think of examples where you’ve worked well with others under pressure. They’re looking for someone who can jump in and support colleagues when things get hectic.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the M&S Café team!
We think you need these skills to ace Customer Assistant - Cafe - The Stadium Milton Keynes
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let your enthusiasm for providing top-notch customer service shine through. We want to see that you understand the importance of creating a welcoming atmosphere in the café and how you can contribute to that vibe.
Highlight Your Ability to Work Under Pressure:This role is all about handling busy periods with grace. Make sure to include examples from your past experiences where you've successfully managed high-pressure situations while maintaining a positive attitude and delivering excellent service.
Be Digital Savvy:Since being digitally confident is essential, mention any experience you have with using technology in a fast-paced environment. Whether it's taking orders or managing queues, we want to know how you can keep things running smoothly with our tools.
Emphasise Teamwork and Flexibility:Teamwork is key in our café, so share instances where you've collaborated effectively with others. Also, highlight your flexibility and willingness to adapt to different roles as needed – it shows you're ready to jump in wherever you're needed!
How to prepare for a job interview at Marks & Spencer Plc
✨Know the Café Inside Out
Before your interview, make sure you’re familiar with M&S Café’s menu and offerings. Being able to discuss specific food and drink items shows your enthusiasm and readiness to be a brand ambassador.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about times when you handled pressure well or turned a negative experience into a positive one. This will demonstrate your ability to provide five-star service.
✨Demonstrate Digital Confidence
Since being digitally confident is essential for this role, brush up on any relevant technology or tools you might use. Be ready to discuss how you’ve used similar systems in previous jobs to take and fulfil orders efficiently.
✨Emphasise Teamwork and Flexibility
Be prepared to talk about your experiences working in a team and how you adapt to changing situations. Highlight instances where you supported colleagues during busy periods, as teamwork is crucial in a high-pressure environment like the café.
