At a Glance
- Tasks: Deliver five-star service in a fast-paced café environment.
- Company: Join the vibrant M&S Café team at Stane Park.
- Benefits: Flexible hours, hands-on experience, and a chance to shine.
- Other info: Great opportunity for personal growth in a supportive culture.
- Why this job: Be part of a dynamic team and make customers smile every day.
- Qualifications: Must be digitally savvy and thrive under pressure.
The predicted salary is between 10 - 12 £ per hour.
Work Pattern: Wednesday 10.00-18.00, Friday 10.00-18.00, Saturday 10.00-18.00.
Join our team in the M&S Café – the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.
You’ll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods. Being digitally confident is essential. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied. Efficiency and effectiveness are key aspects of your role.
You’ll maintain impeccable food safety standards while juggling orders and queues. At M&S, our customers don’t wait. You’ll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.
Teamwork matters. You’ll support colleagues and contribute to a high-performance culture that meets customer needs – no matter how hectic it gets. Flexibility is also vital. You’ll adapt quickly, working where needed with pace. It’s intense but, for the right person, incredibly rewarding. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Cafe - Stane Park employer: Marks & Spencer Plc
At M&S, we pride ourselves on being an exceptional employer, offering a dynamic work environment in our bustling Café at Stane Park. Our team-oriented culture fosters collaboration and growth, providing employees with opportunities to develop their skills while delivering outstanding service to our customers. With a focus on flexibility and efficiency, we ensure that every team member feels valued and empowered to thrive in a fast-paced setting, making it a truly rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Cafe - Stane Park
✨Tip Number 1
Get to know the café vibe! Before your interview, pop into the M&S Café and soak up the atmosphere. Chat with staff if you can; it’ll give you insights into their team dynamics and customer interactions, which you can mention during your interview.
✨Tip Number 2
Show off your digital skills! Since being digitally confident is key for this role, brush up on any relevant tech or tools used in cafés. Be ready to discuss how you’ve used technology to improve efficiency in past roles.
✨Tip Number 3
Prepare for a fast-paced environment! Think of examples from your past experiences where you’ve thrived under pressure. Share stories that highlight your ability to stay calm and deliver top-notch service, even when things get hectic.
✨Tip Number 4
Teamwork makes the dream work! Be ready to talk about how you’ve supported colleagues in previous jobs. Highlight your flexibility and willingness to jump in wherever needed, as this role thrives on collaboration and adaptability.
We think you need these skills to ace Customer Assistant - Cafe - Stane Park
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know why you love providing great service. Share any experiences where you've gone the extra mile for customers – it really helps us see your enthusiasm!
Highlight Your Ability to Work Under Pressure:This role is all about keeping calm and efficient during busy times. Use your application to give examples of how you've handled high-pressure situations in the past. We want to know you can keep things running smoothly!
Be Digital Savvy:Since being digitally confident is essential, mention any experience you have with using technology in a fast-paced environment. Whether it's taking orders or managing queues, show us you're ready to embrace our tools!
Team Player Vibes:Teamwork is key in our café! In your application, talk about how you've supported colleagues in previous roles. We love to see that you can contribute to a positive team culture, especially when things get hectic.
How to prepare for a job interview at Marks & Spencer Plc
✨Know the Café Inside Out
Before your interview, familiarise yourself with M&S Café's menu and offerings. Being able to recommend food and drink options confidently will show that you're genuinely interested in the role and ready to engage with customers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service, especially in high-pressure situations. Highlight how you stayed calm and efficient while ensuring customer satisfaction, as this is crucial for the role.
✨Demonstrate Digital Confidence
Since being digitally confident is essential, practice using similar tools or apps that might be used for taking orders. Mention any relevant experience with technology during your interview to reassure them of your ability to adapt quickly.
✨Emphasise Teamwork and Flexibility
Be ready to discuss how you work well in a team and can adapt to changing situations. Share specific instances where you supported colleagues or took on different roles to meet customer needs, showcasing your flexibility and commitment to teamwork.
