Customer Assistant - Café - Newcastle

Customer Assistant - Café - Newcastle

Full-Time No working from home possible
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Work Pattern:
Week1

Monday: 11:30 - 19:00
Thursday: 11:30 - 19:00
Friday: 07:00 - 14:30
Saturday: 09:30 - 17:00


Week 2

Sunday: 10:00 - 17:30
Tuesday: 07:00 - 14:30
Thursday: 09:30 - 17:00
Friday: 10:30 - 18:00


Join our team in the M&S Café - the heart of our store and a place where customers come to recharge. This is a hands on, high pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five star service.


You'll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.



  • Being digitally confident is essential. You'll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.

  • Efficiency and effectiveness are key aspects of your role. You'll maintain impeccable food safety standards while juggling orders and queues.

  • At M&S, our customers don't wait. You'll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five star service.

  • Teamwork matters. You'll support colleagues and contribute to a high performance culture that meets customer needs - no matter how hectic it gets.

  • Flexibility is also vital. You'll adapt quickly, working where needed with pace.


It's intense but, for the right person, incredibly rewarding.

Customer Assistant - Café - Newcastle employer: Marks & Spencer Plc

Join M&S as a Team Support Manager in Bristol Longwell Green Retail Park, where we pride ourselves on fostering a dynamic and inclusive work culture. With opportunities for personal growth and development, you will play a vital role in leading your team to deliver exceptional customer service while enjoying the benefits of a supportive environment that values hard work and dedication. Our commitment to employee well-being and career advancement makes us an excellent employer for those seeking meaningful and rewarding employment.

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Contact Details:

Marks & Spencer Plc Recruitment Team