At a Glance
- Tasks: Deliver five-star service and assist customers in our Food section.
- Company: Join M&S, the UK’s fastest growing retailer with a vibrant culture.
- Benefits: Flexible hours, team support, and opportunities for growth.
- Other info: Dynamic role with no two shifts the same – embrace the challenge!
- Why this job: Be a brand ambassador and make customers feel valued every day.
- Qualifications: Passion for food, resilience, and digital confidence required.
The predicted salary is between 10 - 12 € per hour.
Work Pattern:
- Thursday: 14:00–18:00
- Friday: 14:00–18:00
- Saturday: 14:00–18:00
- Sunday: 14:00–18:00
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to‑earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head‑on. You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales. Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience. Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant- Food- Cheshire Oaks in Crewe employer: Marks & Spencer Plc
At M&S, we pride ourselves on being a leading employer in the retail sector, offering our Customer Assistants at Cheshire Oaks a dynamic and supportive work environment. With a strong focus on employee growth, we provide comprehensive training and development opportunities, ensuring that our team members can thrive in their roles while delivering exceptional service to our customers. Our culture is built on teamwork, flexibility, and a commitment to excellence, making M&S not just a place to work, but a place to grow and succeed.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant- Food- Cheshire Oaks in Crewe
✨Tip Number 1
Get to know M&S and their food products inside out! When you walk into that interview, show off your passion for their offerings. It’s all about demonstrating that you’re not just another candidate, but someone who genuinely cares about the brand and its customers.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle a busy store or a tricky customer. We want you to be ready to showcase how you can deliver that five-star service under pressure. Role-play with friends or family to get comfortable!
✨Tip Number 3
Be flexible and adaptable! M&S is looking for team players who can jump in wherever needed. During your interview, share examples of times you’ve successfully adapted to changing situations. This will show them you’re ready to embrace the dynamic retail environment.
✨Tip Number 4
Don’t forget to highlight your digital skills! Being digitally confident is key in this role. Mention any experience you have with tech tools or apps that enhance customer experiences. And remember, apply through our website to make sure your application stands out!
We think you need these skills to ace Customer Assistant- Food- Cheshire Oaks in Crewe
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let your love for M&S Food products shine through. We want to see that you’re not just looking for a job, but that you genuinely care about the food we sell and can share that enthusiasm with our customers.
Highlight Your Customer Service Skills:Make sure to mention any experience you have in customer service. We’re all about delivering five-star service, so if you've got examples of how you've gone above and beyond for customers, share those stories in your application!
Emphasise Your Team Spirit:Being a team player is key in our fast-paced environment. Talk about times when you’ve worked well with others to achieve a common goal. We want to know how you contribute to a positive atmosphere and support your colleagues.
Be Flexible and Ready for Challenges:Flexibility is crucial in retail, so don’t forget to mention your adaptability. Share experiences where you’ve successfully handled changing demands or tackled unexpected challenges. This will show us you’re ready to roll up your sleeves and dive in!
How to prepare for a job interview at Marks & Spencer Plc
✨Know Your M&S Food Products
Before the interview, take some time to familiarise yourself with M&S Food products. Understand their unique selling points and be ready to discuss your favourites. This shows your passion for the brand and helps you connect with the interviewer.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about times when you went above and beyond to help a customer or resolved a challenging situation. This will highlight your ability to thrive under pressure and provide five-star service.
✨Show Your Team Spirit
Be ready to talk about your experience working in a team. Share specific instances where you supported colleagues or contributed to a positive work environment. M&S values teamwork, so demonstrating your collaborative spirit will make a great impression.
✨Embrace Flexibility and Adaptability
Since no two shifts are the same, be prepared to discuss how you handle change and adapt to new situations. Share examples of when you've successfully adjusted to unexpected challenges in a fast-paced environment, showcasing your resilience and commitment.
