Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist customers and ensure a seamless shopping experience in our Food section.
- Company: Join M&S, the UK’s fastest growing retailer with a vibrant team culture.
- Benefits: Flexible shifts, competitive pay, and opportunities for growth.
- Other info: Dynamic environment with no two shifts the same – embrace the challenge!
- Why this job: Be at the forefront of customer service and make a real impact every day.
- Qualifications: Passion for food, resilience, and a team-oriented mindset.
The predicted salary is between 11 - 12 £ per hour.
Work Pattern:
- Week 1: Sunday 13:30 - 20:00, Friday 13:30 - 23:00
- Week 2: Sunday 13:30 - 20:00, Saturday 12:30 - 22:00
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to‑earth colleagues who thrive under pressure, deliver five‑star service at pace, and embrace the transformation we’re driving.
We’re seeking passionate individuals who take pride in their knowledge of M&S Food products and are ready to roll their sleeves up and meet strong customer demand head‑on. You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers.
Through remarkable service, you’ll make sure our customers feel truly valued every time they shop with us. At M&S, our customers don’t wait. You’ll thrive in a high‑pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond to serve, sell, fill, and help drive growth in sales.
Being digitally confident is essential. You’ll utilise our digital tools, such as the Sparks App and our in‑store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high‑energy environment, where everyone works hard and supports each other in delivering a seamless customer experience. Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint‑hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food - Riverside Retail Park in Coleraine employer: Marks & Spencer Plc
Contact Detail:
Marks & Spencer Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Food - Riverside Retail Park in Coleraine
✨Tip Number 1
Get to know the company inside out! Familiarise yourself with M&S Food products and their values. This way, when you chat with hiring managers, you can show off your passion and knowledge, making you stand out from the crowd.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different scenarios in a busy retail environment. Being able to demonstrate your ability to thrive under pressure will definitely impress during interviews.
✨Tip Number 3
Show your digital savvy! Be ready to discuss how you’ve used technology in previous roles or how you’d use tools like the Sparks App to enhance customer experiences. This is key for a role that’s all about delivering top-notch service.
✨Tip Number 4
Don’t forget to highlight your teamwork skills! Share examples of how you’ve worked well with others in fast-paced environments. M&S values a positive team spirit, so showing you can contribute to that will make you a strong candidate.
We think you need these skills to ace Customer Assistant - Food - Riverside Retail Park in Coleraine
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let us know why you love food and M&S products! Share any experiences or knowledge you have about our food range. This will help us see your enthusiasm and how you can connect with our customers.
Highlight Your Customer Service Skills: We want to hear about your previous customer service experiences! Whether it’s dealing with tricky situations or going the extra mile for a customer, share those stories. It shows us you’re ready to deliver that five-star service we pride ourselves on.
Be Flexible and Adaptable: Make sure to mention your ability to adapt to different roles and tasks. We thrive in a fast-paced environment, so showing us that you can handle change and jump in wherever needed will make your application stand out.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate, so get started today!
How to prepare for a job interview at Marks & Spencer Plc
✨Know Your M&S Food Products
Before the interview, take some time to familiarise yourself with M&S Food products. Understand their unique selling points and be ready to discuss your favourites. This shows your passion for the brand and helps you connect with the interviewer.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a customer or handled a difficult situation. This will highlight your ability to thrive under pressure and deliver five-star service.
✨Show Your Team Spirit
M&S values teamwork, so be ready to share experiences where you worked effectively as part of a team. Discuss how you support colleagues and contribute to a positive work environment, especially during busy periods.
✨Embrace Flexibility and Adaptability
Since the role requires flexibility, think of instances where you've adapted to changing circumstances at work. Highlight your willingness to take on various tasks and how you handle the fast-paced retail environment.