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- Tasks: Lead the team to ensure a well-stocked and ready sales floor.
- Company: A top UK retailer known for its commitment to service excellence.
- Benefits: Flexible shifts, competitive pay, and opportunities for growth.
- Why this job: Join a dynamic team and make a real difference in customer experience.
- Qualifications: Strong leadership skills and a passion for customer service.
- Other info: Perfect for those who thrive in a fast-paced retail environment.
The predicted salary is between 28800 - 43200 £ per year.
A leading UK retailer is seeking a Shift Lead to oversee the fill operation and ensure a ready salesfloor. Responsibilities include coordinating resources, coaching team members, and maintaining operational standards.
The ideal candidate should have strong leadership skills and be capable of delivering excellent customer service while supporting store operations. Flexibility and adaptability in scheduling are essential for success in this role.
Store Floor Lead - Flexible Shifts & Service Excellence in Colchester employer: Marks & Spencer Plc
Contact Detail:
Marks & Spencer Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Floor Lead - Flexible Shifts & Service Excellence in Colchester
✨Tip Number 1
Show off your leadership skills! When you get the chance to chat with hiring managers, share specific examples of how you've successfully led a team or improved operations. We want to see that you can coordinate resources and coach others effectively.
✨Tip Number 2
Flexibility is key! Make sure to highlight your adaptability during interviews. Talk about times when you've adjusted your schedule or approach to meet the needs of the business or your team. This will show that you're ready for those flexible shifts.
✨Tip Number 3
Customer service is at the heart of retail. Be prepared to discuss how you've delivered excellent service in past roles. We love hearing about your experiences and how you’ve gone above and beyond to ensure customer satisfaction.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate candidates who are eager to join our team and make a difference on the sales floor.
We think you need these skills to ace Store Floor Lead - Flexible Shifts & Service Excellence in Colchester
Some tips for your application 🫡
Show Off Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've successfully coordinated teams and maintained high operational standards in previous roles.
Customer Service is Key: Don’t forget to mention your customer service skills! We’re looking for someone who can deliver excellent service, so share examples of how you’ve gone above and beyond for customers in the past.
Flexibility Matters: Since flexibility in scheduling is essential for this role, be sure to mention your availability and willingness to adapt. We appreciate candidates who can work various shifts and support our store operations.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Marks & Spencer Plc
✨Know the Company Inside Out
Before your interview, make sure you research the retailer thoroughly. Understand their values, mission, and what sets them apart in the market. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Shift Lead, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved operational efficiency. Be ready to discuss how you can motivate and coach team members to achieve service excellence.
✨Emphasise Flexibility and Adaptability
Given the importance of flexible shifts in this role, be prepared to discuss your availability and how you handle changing schedules. Share specific instances where you've adapted to unexpected changes in the workplace, showcasing your ability to remain calm and effective under pressure.
✨Prepare for Customer Service Scenarios
Customer service is key in retail, so expect questions about how you would handle various customer situations. Think of examples where you've gone above and beyond for customers, and be ready to explain your thought process in those scenarios. This will highlight your commitment to service excellence.
