Marks & Spencer plc is seeking a Staff Software Engineer focused on backend development for our Customer Support/Contact Centre platforms. You will provide technical leadership across CCaaS services including Zendesk, Twilio, and other integrations, while contributing to production-quality code and scalable solutions.
You'll collaborate with cross-functional teams to deliver reliable, observable services and complex workflows, shaping technology that enhances customer support experiences and
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Staff Backend Engineer - CCaaS & Contact Center Leader in City of Westminster employer: Marks & Spencer Plc
Join M&S as a Team Support Manager in Bristol Longwell Green Retail Park, where we pride ourselves on fostering a dynamic and inclusive work culture. With opportunities for personal growth and development, you will play a vital role in leading your team to deliver exceptional customer service while enjoying the benefits of a supportive environment that values hard work and dedication. Our commitment to employee well-being and career advancement makes us an excellent employer for those seeking meaningful and rewarding employment.
