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For Companies At a Glance
- Tasks: Lead a dynamic team to design and deliver innovative software solutions.
- Company: Join the iconic Marks & Spencer, a brand loved by millions.
- Benefits: Enjoy a 20% discount, competitive holidays, and tailored training.
- Why this job: Be part of a digital transformation and make a real impact.
- Qualifications: Experience in software engineering and team leadership required.
- Other info: Inclusive culture with strong support for personal development.
The predicted salary is between 36000 - 60000 ÂŁ per year.
We are seeking a passionate Software Engineering Manager who will provide technical expertise, ship thoughtfully and operate with excellence. Being creative, curious, and confident, you will be an integral part of our empowered, self-managing, multi-disciplinary engineering teams – designing, building, releasing, and maintaining products. You will play a key role in driving our ambition to create a best‑in‑class software engineering team, environment, and culture. You will join the Online software engineering team and lead the modernisation of critical software underpinning the post‑purchase customer experience: the order history, returns and customer self‑service web experience, and the customer communications for order and return tracking.
As part of the M&S Software Engineering team, you’ll be joining a well‑loved historic brand, working on solutions that serve millions of loyal customers and thousands of colleagues! With ethical values that run right through the company’s core and technology leaders that truly understand software engineers and engineering, it’s an exciting time as we’re redefining ourselves into a digital first and engineering‑led organisation, with the quality of our engineering team being a key differentiator.
What You’ll Do
- Team Management: Build, mentor, and manage a high‑performing software engineering team. Foster a culture of collaboration, innovation, and continuous improvement within the team. Facilitate communication and collaboration among team members. Ensure budgets, people and resource allocation, and workload balance across projects.
- Agile Delivery: Oversee the planning, execution, and delivery of software projects, ensuring alignment with business objectives and timelines. Monitor project progress, risks, and dependencies, taking corrective action when necessary. Work closely with product management, design, programme management, and others to define project scope, goals, and deliverables.
- Technical Leadership: Drive the adoption of standards, and methodologies for software development. Provide technical guidance and support to engineering teams for complex projects. Evaluate and recommend new technologies, tools, and platforms to improve the engineering process and software quality. Work with senior engineers to develop the team's technical roadmap and support the product management team to prioritise it against the commercial roadmap.
- Quality Assurance and Maintenance: Establish and enforce quality standards, ensuring software products meet performance, reliability, and usability requirements. Oversee the maintenance and support of existing software systems, ensuring prompt resolution of issues and bugs.
Who You Are
- Previous polyglot hands‑on senior software engineer
- Experience working on highly scalable back‑end software solutions, ideally Java‑based
- Experience working with Salesforce products such as Salesforce Marketing Cloud is a plus
- Extensive background in software engineering with several years’ experience in a variety of systems and technologies
- Experience building and leading teams of highly skilled, senior software engineers that deliver high‑quality software.
- Excellent understanding of system design, software architecture, cloud, and software engineering standard methodologies, Promoter of DevOps: you build it, you run it.
Tech Stack
- React, Next.js, Typescript, Optimizely
- Java, Spring, Spring Boot, Micronaut, GraphQL, Kafka
- MongoDB, Postgres, Redis
- Azure, Kubernetes
- Dynatrace
- GitHub Actions
What’s In It For You
Working at M&S means being part of something bigger – helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast‑moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.
- 20% colleague discount on all M&S products and many third‑party brands for you and someone in your household, available once you’ve completed your probation
- Competitive holiday allowance with the option to buy more
- Discretionary bonus schemes linked to your performance and ours
- Strong pension and life assurance to help plan for the future
- Tailored induction and training to support your development from day one
- Exclusive perks and savings through our M&S Choices portal
- Market‑leading family policies, including parental, adoption and neonatal leave
- 24/7 wellbeing support, including virtual GP access and mental health services
- One paid volunteer day a year to support a cause that matters to you
Everyone’s Welcome
We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you’d benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Software Engineering Manager - Online (Returns and Service Comms) in City of Westminster employer: Marks & Spencer Plc
Contact Detail:
Marks & Spencer Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Software Engineering Manager - Online (Returns and Service Comms) in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at industry events. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. M&S is all about collaboration and innovation, so think of examples from your past that showcase these traits. Show them you’re a perfect fit!
✨Tip Number 3
Practice your technical skills! Brush up on relevant technologies like Java, React, and cloud solutions. You might get some technical questions, so being sharp will help you stand out as a strong candidate.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the M&S team.
We think you need these skills to ace Software Engineering Manager - Online (Returns and Service Comms) in City of Westminster
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for software engineering shine through! We want to see your passion for building and leading teams, so share examples of how you've fostered collaboration and innovation in your previous roles.
Tailor Your Experience: Make sure to highlight your relevant experience with scalable back-end solutions and any familiarity with our tech stack. We love seeing how your unique background aligns with our needs, so don’t hold back on those specific skills!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so use bullet points or short paragraphs to make it easy for us to see your qualifications and achievements at a glance.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy to do!
How to prepare for a job interview at Marks & Spencer Plc
✨Know Your Tech Stack
Familiarise yourself with the technologies mentioned in the job description, like Java, Spring Boot, and React. Be ready to discuss your experience with these tools and how you've used them in past projects.
✨Showcase Your Leadership Skills
Prepare examples of how you've built and managed high-performing teams. Highlight your approach to fostering collaboration and innovation, as well as any specific challenges you've overcome in team management.
✨Understand Agile Methodologies
Brush up on Agile principles and be prepared to discuss how you've applied them in previous roles. Share specific instances where you oversaw project planning and execution, ensuring alignment with business objectives.
✨Emphasise Quality Assurance
Be ready to talk about your experience with quality standards and how you've ensured software reliability and performance. Discuss any strategies you've implemented for maintaining existing systems and resolving issues promptly.
