Software Engineering Manager - International Pricing in City of Westminster

Join M&S Software Engineering and help shape the digital future of one of the UK’s most trusted brands. You’ll work on products and platforms that support millions of customers and thousands of colleagues, as part of an organisation investing heavily in becoming digital‑first and engineering‑led. We’re looking for a Software Engineering Manager who combines strong technical judgement with a passion for building high‑performing teams. In this role, you’ll lead empowered, multidisciplinary engineers to design, build, release, and run robust software solutions, working in close partnership with Product and Delivery to solve meaningful customer and business problems.

This role sits within the International Pricing domain team, supporting M&S’s International business across stores and online markets outside the UK and Ireland. You’ll lead a team that is central to M&S’s ambitious global expansion plans, building the platforms and services that enable flexible pricing models for different markets and partners. This is a key role in creating scalable, adaptable pricing capabilities that help M&S respond to local market needs, support partner propositions, and operate more effectively across international markets. This is an opportunity to help shape a best‑in‑class engineering culture, environment, and team.

You will be responsible for:

• Ensuring the operational stability and resilience of the software solutions owned by your team.
• Delivering high‑quality software solutions that create measurable value for the business.
• Improving team maturity and driving progress towards, or maintaining, Elite DORA standards.
• Championing engineering excellence and fostering a culture of innovation and continuous improvement.
• Establishing strong engineering standards and build pipelines to support maintainability and extensibility.
• Ensuring cross‑functional requirements such as security, performance, and reliability are built into delivery.
• Driving cloud‑first thinking and modernisation across the technology landscape.
• Making effective use of shared platforms to maximise the value delivered by engineering teams.

What you’ll do:

• As a Software Engineering Manager, you’ll combine people leadership, technical direction, and delivery excellence to help teams solve problems through technology at scale.
• Team leadership: Build, mentor, and lead a high‑performing software engineering team, creating an environment of collaboration, inclusion, innovation, and continuous improvement. Ensure the right balance of people, resources, budgets, and priorities across projects.
• Delivery excellence: Oversee the planning, execution, and delivery of software initiatives, ensuring alignment with business goals, timelines, and customer outcomes. Manage risks and dependencies proactively, and work closely with Product, Design, and Delivery partners to define scope and priorities.
• Technical leadership: Drive the adoption of strong engineering practices, standards, and methodologies. Provide guidance on complex technical challenges, shape the team’s technical roadmap with senior engineers, and help balance technical investment with product and commercial priorities.
• Quality and reliability: Establish high quality standards so software meets performance, reliability, and usability expectations. Support the ongoing maintenance and improvement of existing systems, ensuring issues are resolved quickly and effectively.

Tech stack:

• Java, Spring, SpringBoot, Micronaut
• React, Next.js, Typescript, Angular
• Azure Cloud, Kubernetes
• Kafka, IBM MQ
• SQL Server, MongoDB, Redis
• OpenTelemetry, Dynatrace

Who you are:

• A strong software engineering background, with experience across modern architectures, cloud platforms, and scalable backend systems.
• A track record of building, leading, and developing high‑performing engineering teams.
• Strong technical judgement across system design, software architecture, and modern engineering practices.
• A DevOps mindset with a strong belief in “you build it, you run it.”
• A strong focus on quality, testing, reliability, and operational excellence.
• Excellent leadership, communication, analytical, and problem‑solving skills.
• The ability to lead senior engineers and technical partners towards clear outcomes without over‑prescribing solutions.
• Strong influencing skills and the credibility to work effectively with senior stakeholders across technical and non‑technical teams.
• A servant leadership mindset and a willingness to take ownership of complex challenges.

Desirable experience:

• Knowledge of the Retail domain, particularly in supply chain and logistics, would be advantageous but is not essential.

What’s in it for you:

• 20% Colleague discount on most things from furniture, fashion and food.
• A first‑class welcome to M&S with a tailored induction and a wide range of training schemes to help with your learning and development.
• Having options to progress is something we’re proud of at M&S.
• Attractive annual bonus, based on company performance and personal objectives.
• Competitive holiday entitlement with the potential to buy extra holiday days!
• Amazing perks and discounts via our M&S Choices website, including GymSave – that offers up to 25% off Gym Memberships and the option to become an M&S Shareholder using our ShareSave & ShareBuy Schemes.
• Charity Volunteer Day – A paid day away from work to support your chosen charity.
• A very generous Defined Contribution Pension Scheme and Life Assurance.
• Every colleague at M&S has access to a fantastic range of wellbeing support – this includes access to our 24/7 Virtual GP, PAM Assist to support you & your family as well as many other schemes.

Everyone’s welcome:

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact. We’re an in‑person business and have core collaboration days in our Support Centre each week. For most teams, this is 3 working days where we come together to collaborate, innovate, and serve our customers brilliantly. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.