At a Glance
- Tasks: Lead transformation of Supply Chain & Logistics technology for M&S International.
- Company: Join M&S, a forward-thinking retail leader with a strong purpose.
- Benefits: Enjoy discounts, competitive holidays, bonuses, and 24/7 wellbeing support.
- Other info: Be part of an inclusive team that values diversity and innovation.
- Why this job: Make a real impact in a dynamic environment while shaping the future of retail.
- Qualifications: Extensive Product Management experience and expertise in logistics systems required.
The predicted salary is between 60000 - 80000 £ per year.
This role is critical to delivering end‑to‑end transformation of Supply Chain & Logistics technology across M&S International, enabling growth, resilience, and operational excellence. As a Senior Product Manager, you will set the strategic direction for business‑critical platforms across distribution and fulfilment, acting as the voice of the customer and colleague. You will define a clear product vision and roadmap to drive volume growth, automation, and efficiency. Working closely with Engineering, Architecture, and Supply Chain leadership, you will prioritise investment to maximise operational value and deliver viable, usable solutions. You will also play a key role in advancing Product Management maturity through leadership, coaching, and thought leadership.
What you'll do:
- Define and communicate the long‑term product vision and roadmap for International Supply Chain & Logistics systems, ensuring alignment with business strategy and leadership priorities.
- Lead the delivery of complex, high‑impact products, balancing transformation, operational efficiency, risk, resilience, and technical health to drive measurable value.
- Collaborate across the supply chain technology landscape to ensure effective integration, while supporting live services, DevOps practices, and continuous improvement.
- Establish and track product success through KPIs and OKRs, using data‑driven insights to guide optimisation, automation, and future capability development.
- Provide leadership and mentorship within the Product Management community, while championing modern, product‑led delivery approaches in operational technology.
Who you are:
- Extensive Product Management experience delivering enterprise‑scale platforms, with a strong track record in defining strategic roadmaps and influencing senior stakeholders.
- Deep expertise in Transport, Carrier, Customs, and Warehouse Management Systems within complex, high‑volume operational environments.
- Strong understanding of warehouse and distribution operations, ideally within international retail or multi‑channel supply chains.
- Proven experience working in DevOps or always‑on environments, with the ability to support operational continuity and large‑scale transformation programmes.
- Exposure to global supply chain challenges, including customs management, with the ability to navigate and solve complex international logistics issues.
What’s in it for you?
- 20% colleague discount on all M&S products and many third‑party brands for you and someone in your household, available once you’ve completed your probation.
- Competitive holiday allowance with the option to buy more.
- Discretionary bonus schemes linked to your performance and ours.
- Strong pension and life assurance to help plan for the future.
- Tailored induction and training to support your development from day one.
- Exclusive perks and savings through our M&S Choices portal.
- Market‑leading family policies, including parental, adoption and neonatal leave.
- 24/7 wellbeing support, including virtual GP access and mental health services.
- One paid volunteer day a year to support a cause that matters to you.
Everyone’s welcome. We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you’d benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Senior Product Manager - International Supply Chain & Logistics in City of Westminster employer: Marks & Spencer Plc
Marks & Spencer is an exceptional employer, offering a dynamic and inclusive work environment that fosters innovation and collaboration. As a Senior Product Manager in International Supply Chain & Logistics, you will benefit from competitive perks such as a generous colleague discount, tailored training, and comprehensive wellbeing support, all while contributing to meaningful change in the retail sector. With a strong commitment to employee growth and a focus on operational excellence, M&S provides a unique opportunity to thrive in a fast-paced, purpose-driven culture.
