Personal Assistant - Kidswear in City of Westminster

We’re looking for a highly organised, proactive Personal Assistant to support our Kidswear Director within Fashion, Home & Beauty. This is a fast-paced and varied role where you’ll be at the heart of the business, ensuring everything runs smoothly and efficiently behind the scenes. You’ll be a trusted partner, managing priorities, coordinating activity, and enabling the Director to focus on what matters most. If you enjoy bringing structure to complexity, working at pace, and delivering high-quality support, this is a fantastic opportunity to make a real impact. We welcome applications from all backgrounds and value different perspectives, experiences and ways of working. Due to high interest, this role may close earlier than advertised. We recommend applying as soon as possible.

What you’ll do

• Provide proactive, high-quality support to the Kidswear Director, ensuring priorities, deadlines and goals are effectively managed and communicated.
• Manage complex diaries, meetings and appointments, ensuring facilities are in place and briefing materials are prepared and shared in advance.
• Coordinate administrative activity including UK and international travel, purchase orders and expense claims, ensuring accuracy and efficiency.
• Act as a first point of contact, confidently handling queries and managing communications with internal and external business partners.
• Support key meetings and events by preparing agendas, collating and distributing papers, and following up on actions to ensure timely completion.

Who you are

• Highly organised with strong planning skills and the ability to manage multiple priorities while maintaining accuracy and attention to detail.
• Strong communication skills, both written and verbal, with the ability to build effective relationships across a wide range of business partners.
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Teams) and comfortable using business systems and new technology.
• Able to work at pace, demonstrate sound judgement, and handle competing priorities and time-sensitive tasks with professionalism.
• Trusted and discreet, maintaining a high level of confidentiality at all times and acting as a positive ambassador for the business.

What’s in it for you?

• 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation.
• Competitive holiday allowance with the option to buy more.
• Discretionary bonus schemes linked to your performance and ours.
• Strong pension and life assurance to help plan for the future.
• Tailored induction and training to support your development from day one.
• Exclusive perks and savings through our M&S Choices portal.
• Market-leading family policies, including parental, adoption and neonatal leave.
• 24/7 wellbeing support, including virtual GP access and mental health services.
• One paid volunteer day a year to support a cause that matters to you.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application.