At a Glance
- Tasks: Lead complex Data and AI programmes, ensuring smooth delivery and strategic outcomes.
- Company: Join M&S, a leader in retail innovation with a focus on data-driven solutions.
- Benefits: Enjoy a 20% discount, competitive holidays, bonuses, and a strong pension scheme.
- Other info: Access to wellbeing support, training programmes, and a charity volunteer day.
- Why this job: Make a real impact in the Data and AI space while collaborating with top industry leaders.
- Qualifications: Extensive experience in product delivery and strong financial acumen required.
The predicted salary is between 80000 - 100000 € per year.
As a Head of Data and AI Delivery you have overall accountability for the technical delivery and execution of product and programme solutions within the Data and AI team at M&S. You will lead highly visible and complex programmes of work and act as an equal partner with Data Technology, Data Product and senior business leaders to deliver value and define, execute and land strategic outcomes while ensuring delivery remains smooth and efficient. This role works in the team that delivers data and AI solutions to the business, aligned to strategic objectives, through our core data platform, BEAM.
Who you are
- Extensive experience and responsibility of product and programme delivery, combining business knowledge with technical expertise to drive innovation, foster relationships and promote an ‘own it and get it done’ attitude.
- Excellent financial and commercial acumen including experience managing large budgets.
- Awareness of emerging Data and AI industry trends and the ability to interface with senior stakeholders / peer groups to understand their applicability to M&S.
- Excellent interpersonal skills, proactive can do attitude and ability to set the standards for communicating effectively with both technical and non‑technical individuals including director level.
- Experience working in retail – ideal, not mandatory.
What you will do
- Drive, own and deliver highly complex and multi‑disciplinary Data and AI initiatives, collaborating with business stakeholders and D&T peers.
- End‑to‑End Program Delivery: Ensure the successful delivery of all technical data programs from initiation through to completion, managing timelines, budgets, resources and quality to meet or exceed expectations.
- Develop and foster trusted relationships with stakeholders across business areas, using deep and relevant technology and data and AI experience to simplify complex technology issues and ensure successful delivery of outcomes through innovation and thought leadership, in line with SLAs.
- Accountable for the data and AI budget and driving value for money in the smartest, most efficient way.
- Anticipate problems using specialist knowledge and put processes in place to improve capability and effectiveness.
Benefits
- After completing your probationary period, you’ll receive a 20% colleague discount across all M&S products and many third‑party brands for you and a member of your household.
- Competitive holiday entitlement with the potential to buy extra holiday days.
- Discretionary bonus schemes awarded based on how you achieve personal objectives and overall business performance.
- A generous Defined Contribution Pension Scheme and Life Assurance.
- A dedicated welcome to teams with tailored induction and a wide range of training programmes to develop your skills.
- Amazing perks and discounts via the M&S Choices portal to maximise your financial and personal wellbeing.
- Industry‑leading parental, adoption and neonatal policies, providing support and flexibility for your family.
- Access to a fantastic range of wellbeing support for all colleagues, including access to 24/7 Virtual GP and PAM Assist.
- A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.
Head of Technical Program Management in City of Westminster employer: Marks & Spencer Plc
M&S is an exceptional employer, offering a dynamic work environment where innovation and collaboration thrive. As the Head of Technical Program Management, you will benefit from competitive perks such as a generous discount on products, extensive training programmes, and industry-leading parental policies, all while working in a culture that values personal growth and wellbeing. Join us to lead transformative Data and AI initiatives that drive strategic outcomes and make a meaningful impact within the retail sector.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Technical Program Management in City of Westminster
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join online forums, and don’t be shy about reaching out to folks on LinkedIn. Building relationships can open doors that a CV just can’t.
✨Showcase Your Expertise
When you get the chance to chat with potential employers, make sure to highlight your experience in delivering complex programmes. Share specific examples of how you've driven innovation and tackled challenges head-on.
✨Be Ready for the Interview
Prepare for those tricky interview questions by thinking about your past projects and how they align with the role. Practice articulating your thought process and decision-making skills, especially around budget management and stakeholder engagement.
✨Apply Through Our Website
Don’t forget to apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the M&S team.
We think you need these skills to ace Head of Technical Program Management in City of Westminster
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in technical programme delivery, especially in Data and AI. We want to see how your skills align with our needs at M&S!
Showcase Your Achievements:Don’t just list your responsibilities; share specific examples of successful projects you've led. We love seeing quantifiable results that demonstrate your impact in previous roles.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to communicate your ideas, as we appreciate effective communication skills, especially when dealing with both technical and non-technical stakeholders.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Marks & Spencer Plc
✨Know Your Stuff
Make sure you brush up on the latest trends in Data and AI. Understand how they apply to M&S specifically. This will show that you're not just knowledgeable but also genuinely interested in how your expertise can drive value for the company.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led complex programmes in the past. Highlight your ability to manage budgets, timelines, and resources effectively. This is your chance to demonstrate that you can 'own it and get it done'!
✨Build Rapport with Stakeholders
Think about how you can establish trust with both technical and non-technical stakeholders. Practice explaining complex concepts in simple terms. This will be crucial in showing that you can communicate effectively at all levels, including director level.
✨Anticipate Challenges
Be ready to discuss potential problems that could arise in programme delivery and how you would tackle them. Use your specialist knowledge to suggest processes that could improve capability and effectiveness, showcasing your proactive approach.
