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- Tasks: Deliver exceptional customer experiences in fashion, home, and beauty.
- Company: Join the iconic M&S team and be part of a transformation.
- Benefits: Flexible hours, competitive pay, and opportunities for growth.
- Other info: Fast-paced environment with a focus on teamwork and customer connection.
- Why this job: Be a fashion-forward stylist and help customers feel their best.
- Qualifications: Passion for fashion and strong communication skills.
The predicted salary is between 20000 - 25000 £ per year.
Work Pattern
- Sunday 11:00-19:00
- Tuesday 13:00-21:00
- Thursday 13:00-21:00
- Saturday 10:00-18:00
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering a market leading customer experience. This isn’t just a retail job – it’s a role for people who love pace, graft, and playing their part in delivering our transformation. We’re looking for fashion-forward, confident people who are passionate about helping customers feel their best, whether that’s through 1 to 1 styling in suits, offering a five-star bra fit experience or a tailor‑made beauty routine.
You’ll be someone who knows how to build rapport quickly, listens to customer needs, and confidently recommends products both in-store and online. At M&S, our customers don't wait. You’ll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets.
You’ll create genuine 1 to 1 connection with customers through fitting appointments and style advice, tapping into your knowledge of the latest trends and tailoring your recommendations to their unique needs. Efficiency and effectiveness are non‑negotiable. You’ll keep standards sky‑high while balancing speed and accuracy, even when the pressure is on.
Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in‑store devices, to provide a personalised five‑star service. Flexibility is vital. Retail moves fast – and you’ll move faster. You’ll adapt to where you’re needed, when you’re needed, always ready to meet the next challenge head‑on.
This is your moment. Take Your Marks and apply today.
Customer Assistant - Suit Stylist - Pantheon in City of Westminster employer: Marks & Spencer Plc
Contact Detail:
Marks & Spencer Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Suit Stylist - Pantheon in City of Westminster
✨Tip Number 1
Get to know the company culture! Before your interview, check out M&S's social media and website to understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer interaction skills! Since this role is all about delivering a top-notch customer experience, think of examples from your past where you've gone above and beyond for a customer. Be ready to share these stories during your interview!
✨Tip Number 3
Show off your fashion knowledge! Brush up on the latest trends and be prepared to discuss how you would style different outfits or assist customers with their needs. This will demonstrate your passion for fashion and your ability to provide tailored advice.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about landing the job. So, take your marks and get that application in!
We think you need these skills to ace Customer Assistant - Suit Stylist - Pantheon in City of Westminster
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for fashion shine through! Share any relevant experiences or interests that highlight your style knowledge and how you can help customers feel their best.
Be Personable and Engaging: Remember, this role is all about building rapport with customers. Use a friendly tone in your application and give examples of how you've connected with people in the past. We want to see your personality!
Highlight Your Digital Savvy: Since being digitally confident is key, mention any experience you have with digital tools or apps. Show us how you can use technology to enhance the customer experience, both in-store and online.
Keep It Concise and Clear: While we love a good story, make sure your application is easy to read and straight to the point. Use bullet points if needed, and don’t forget to proofread for any typos before hitting send!
How to prepare for a job interview at Marks & Spencer Plc
✨Know Your Fashion Trends
Brush up on the latest fashion trends and styles, especially in suits and formal wear. Being able to discuss current trends confidently will show your passion for the role and help you connect with the interviewers.
✨Practice Your Customer Interaction Skills
Since this role is all about delivering a top-notch customer experience, practice how you would engage with customers. Think of scenarios where you can demonstrate your ability to build rapport quickly and offer tailored advice.
✨Familiarise Yourself with Digital Tools
Get comfortable with digital tools like the Sparks App and any other in-store devices mentioned in the job description. Showing that you’re digitally savvy will highlight your readiness to provide a personalised service.
✨Show Your Flexibility and Graft
Be prepared to discuss examples from your past experiences where you’ve had to adapt quickly to changing situations. Highlighting your ability to work efficiently under pressure will resonate well with the fast-paced environment at M&S.