At a Glance
- Tasks: Deliver style advice and five-star service in a fast-paced retail environment.
- Company: Join M&S, a leading brand in Fashion, Home & Beauty.
- Benefits: Earn extra £3.00 per hour for late-night shifts and enjoy a vibrant work culture.
- Other info: Flexible hours and a supportive team environment await you.
- Why this job: Be a fashion ambassador and help customers discover the latest trends.
- Qualifications: Passion for fashion and strong customer service skills required.
The predicted salary is between 12 - 15 £ per hour.
Work Pattern
- Wednesday 15:00-23:00
- Thursday 15:00-23:00
- Saturday 15:00-23:00
Under 18 Disclaimer: This job role involves working late nights and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Additional £3.00 per hour (for any hours worked between 22:00 and 06:00)
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service. This isn’t just a retail job – it’s a role for people who love pace, want to work hard and play their part in delivering our transformation.
We’re looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products. You'll be a resilient and confident brand ambassador who’s ready to serve our customers and sell our latest fashion items.
At M&S, our customers don't wait. You’ll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets.
Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S.
Efficiency and effectiveness are non-negotiable. You’ll keep standards sky-high while balancing speed and accuracy, even when the pressure is on.
Being a team player is crucial. You'll contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way.
Flexibility is vital. Retail moves fast – and you’ll move faster. You’ll adapt to where you’re needed, when you’re needed, always ready to meet the next challenge head-on.
This is the frontline of fashion retail – are you ready for it? Take Your Marks and apply today.
Customer Assistant - Menswear - Pantheon in City of Westminster employer: Marks & Spencer Plc
At M&S, we pride ourselves on being an exceptional employer, offering a vibrant work culture that thrives on teamwork and passion for fashion. Our Customer Assistants enjoy competitive pay, including additional earnings for late-night shifts, and have access to extensive training and growth opportunities within the retail sector. Join us in Pantheon, where you can make a real impact in a fast-paced environment while delivering outstanding service to our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Menswear - Pantheon in City of Westminster
✨Tip Number 1
Get to know the brand! Before your interview, dive into M&S's latest collections and understand their style ethos. This will help you chat confidently about their products and show you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your ability to handle tough situations or provide excellent service. Role-playing with a friend can really help you nail this.
✨Tip Number 3
Be ready to showcase your digital savvy! Familiarise yourself with tools like the Sparks App and be prepared to discuss how you’d use them to enhance the shopping experience. It’s all about making that customer journey smooth!
✨Tip Number 4
Show your team spirit! Retail is all about collaboration, so think of examples where you've worked well in a team. Highlighting your flexibility and willingness to support others will make you stand out as a candidate.
We think you need these skills to ace Customer Assistant - Menswear - Pantheon in City of Westminster
Some tips for your application 🫡
Show Your Passion for Fashion:When you're writing your application, let your love for fashion shine through! Mention any relevant experience or interests that show you’re not just looking for a job, but you genuinely want to be part of the fashion world at M&S.
Highlight Your Customer Service Skills:We want to know how you can deliver that five-star service! Share examples from past experiences where you’ve gone above and beyond for customers. This will show us you’re ready to be a brand ambassador and make our customers feel special.
Be Digital Savvy:Since being digitally confident is key, mention any experience you have with digital tools or apps. If you've used similar tech in previous roles, let us know! It’ll help us see how you can enhance the customer experience at M&S.
Emphasise Teamwork and Flexibility:Retail can be hectic, so we need team players who can adapt quickly. In your application, talk about times when you’ve worked well in a team or handled changing situations. This will show us you’re ready to roll up your sleeves and get stuck in!
How to prepare for a job interview at Marks & Spencer Plc
✨Know Your Fashion
Brush up on the latest trends in menswear and be ready to discuss your favourite styles. Show that you’re not just passionate about fashion, but that you can also provide style advice to customers.
✨Demonstrate Digital Confidence
Familiarise yourself with digital tools like the Sparks App. Be prepared to explain how you would use technology to enhance the customer experience, as being digitally savvy is key for this role.
✨Show Your Team Spirit
Prepare examples of how you've worked effectively in a team before. Highlight your ability to support colleagues and contribute to a positive environment, as teamwork is crucial in a busy retail setting.
✨Embrace Flexibility
Be ready to discuss how you handle fast-paced environments and adapt to changing situations. Share experiences where you’ve successfully managed multiple tasks or challenges at once.
