At a Glance
- Tasks: Join M&S as a Customer Assistant, delivering top-notch service and supporting our food section.
- Company: Be part of the UK's fastest growing retailer with a dynamic team culture.
- Benefits: Enjoy competitive pay, including an unsocial hours premium, and flexible shifts.
- Other info: Embrace a challenging role with opportunities for growth and development.
- Why this job: Make a real impact by providing exceptional customer experiences in a fast-paced environment.
- Qualifications: Must be 18 or over; passion for food and strong teamwork skills are essential.
The predicted salary is between 12 - 13 £ per hour.
Work Pattern:
- Sunday: 07:00 - 13:00
- Tuesday: 03:00 - 09:00
- Wednesday: 03:00 - 09:00
- Thursday: 03:00 - 09:00
- Friday: 03:00 - 08:15
Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
This job role involves working early mornings and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
About the Role:
Join M&S as a Customer Assistant in our Food section, where you’ll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we’re driving.
We’re seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on. You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you’ll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don’t wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales. Being digitally confident is essential. You’ll utilise our digital tools, such as the Sparks and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience. Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food (Early Morning) - Waterside Simply Food in City of Westminster employer: Marks & Spencer Plc
At M&S, we pride ourselves on being an exceptional employer, offering a dynamic work culture that values teamwork and resilience. Our Customer Assistants enjoy competitive pay, including an unsocial hours premium, and have access to extensive training and growth opportunities within the UK's fastest-growing retailer. Located in the vibrant Waterside area, our team members thrive in a supportive environment where they can make a real impact on customer satisfaction every day.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food (Early Morning) - Waterside Simply Food in City of Westminster
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on M&S and their food products. This will help you show your passion and knowledge during the chat, making you stand out as a candidate who truly cares.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for customers in the past. Being able to share these stories will demonstrate your commitment to delivering five-star service.
✨Tip Number 3
Be ready for a fast-paced environment! Prepare yourself mentally for the high-pressure situations you might face. Show that you can stay sharp and focused, even when things get busy – that’s what M&S is all about!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to embrace the challenges that come with the role.
We think you need these skills to ace Customer Assistant - Food (Early Morning) - Waterside Simply Food in City of Westminster
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let us know why you love food and what makes M&S products special to you. We want to see that enthusiasm shine through!
Highlight Your Customer Service Skills:Make sure to mention any experience you have in customer service. We’re looking for those who can deliver five-star service, so share examples of how you've gone above and beyond for customers in the past.
Be Ready for Early Mornings:Since this role involves early shifts, it’s a good idea to mention your availability and readiness to work those hours. Show us you’re up for the challenge and can handle the early start!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and get you on board as a part of our team. We can’t wait to hear from you!
How to prepare for a job interview at Marks & Spencer Plc
✨Know Your Stuff
Familiarise yourself with M&S Food products before the interview. Being able to talk confidently about their offerings will show your passion and commitment to the role. It’s all about impressing them with your knowledge!
✨Show Your Resilience
Prepare examples of how you've thrived in high-pressure situations. This role demands a lot, so demonstrating your ability to stay sharp and focused during busy times will set you apart from other candidates.
✨Emphasise Team Spirit
Be ready to discuss your experiences working in a team. Highlight how you’ve supported colleagues in the past and contributed to a positive work environment. They want to see that you can be a great team player!
✨Flexibility is Key
Make sure to express your willingness to adapt to different roles and responsibilities. Share instances where you’ve successfully handled changing demands, as this shows you’re ready for the dynamic nature of retail.
