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For Companies At a Glance
- Tasks: Welcome customers and provide assistance to enhance their shopping experience.
- Company: Leading UK retail company known for its customer focus and inclusivity.
- Benefits: Flexible hours, competitive pay, and a supportive work environment.
- Why this job: Join a dynamic team and make a positive impact on customers' shopping experiences.
- Qualifications: Strong communication skills and a confident, calm approach to various situations.
- Other info: Diversity is valued; adjustments are available during the selection process.
The predicted salary is between 24000 - 36000 £ per year.
A leading UK retail company is looking for a customer-focused associate in Cheltenham to enhance the shopping experience. This role involves welcoming customers, providing assistance, and acting as a security presence. Candidates should be confident, possess strong communication skills, and be able to handle various situations calmly. M&S values diversity and encourages applicants who may require reasonable adjustments during the selection process.
Customer Assistant – Welcoming & Store Support in Cheltenham employer: Marks & Spencer Plc
Contact Detail:
Marks & Spencer Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant – Welcoming & Store Support in Cheltenham
✨Tip Number 1
Get to know the company! Research their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about welcoming customers and providing assistance, try role-playing common customer scenarios with a friend or family member to build your confidence.
✨Tip Number 3
Be ready to showcase your calmness under pressure. Think of examples from your past experiences where you handled challenging situations effectively, as this will demonstrate your ability to stay composed in a busy retail environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Customer Assistant – Welcoming & Store Support in Cheltenham
Some tips for your application 🫡
Show Your Customer Focus: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond to enhance someone's shopping experience, just like you'll be doing with us!
Be Confident and Clear: When writing your application, use clear and confident language. We love candidates who can communicate effectively, so don’t shy away from showcasing your strong communication skills!
Tailor Your Application: Take a moment to tailor your application to the role. Mention specific examples that relate to welcoming customers and providing assistance, as this will show us you understand what we’re looking for.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Marks & Spencer Plc
✨Know the Company
Before your interview, take some time to research the retail company. Understand their values, especially their commitment to diversity and customer service. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Showcase Your Communication Skills
As a Customer Assistant, strong communication is key. Prepare examples from your past experiences where you effectively communicated with customers or resolved conflicts. Practising these scenarios can help you articulate your thoughts clearly during the interview.
✨Demonstrate Calmness Under Pressure
You might face questions about handling difficult situations. Think of times when you remained calm and collected in challenging circumstances. Share these stories to illustrate your ability to manage stress and provide excellent customer service, which is crucial for this role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how the company supports its employees. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
