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- Tasks: Deliver style advice and five-star service in a fast-paced retail environment.
- Company: Join M&S, a leading brand in Fashion, Home & Beauty.
- Benefits: Flexible hours, team support, and a vibrant work culture.
- Other info: Dynamic role with opportunities to grow in a supportive team.
- Why this job: Be a fashion ambassador and help customers discover trendy products.
- Qualifications: Passion for fashion and strong customer service skills.
The predicted salary is between 10 - 12 £ per hour.
Work Pattern:
- Monday 08:00 - 14:00
- Tuesday 06:00 - 13:00
- Wednesday 12:00 - 19:30
- Friday 06:00 - 14:30
- Saturday 14:00 - 19:30
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service. This isn’t just a retail job – it’s a role for people who love pace, want to work hard and play their part in delivering our transformation.
We’re looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products. You'll be a resilient and confident brand ambassador who’s ready to serve our customers and sell our latest fashion items.
At M&S, our customers don't wait. You’ll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets. Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S.
Efficiency and effectiveness are non-negotiable. You’ll keep standards sky-high while balancing speed and accuracy, even when the pressure is on. Being a team player is crucial. You'll contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way.
Flexibility is vital. Retail moves fast – and you’ll move faster. You’ll adapt to where you’re needed, when you’re needed, always ready to meet the next challenge head-on. This is the frontline of fashion retail - are you ready for it? Take Your Marks and apply today.
Customer Assistant - Fashion, Home & Beauty - Canterbury employer: Marks & Spencer Plc
Contact Detail:
Marks & Spencer Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Fashion, Home & Beauty - Canterbury
✨Tip Number 1
Get to know the company culture! Before your interview, check out M&S's social media and website to understand their values and style. This will help you connect with the team and show that you're genuinely interested in being part of their fashion-forward family.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to provide style advice or handle a busy day. Role-playing these situations can boost your confidence and prepare you for the fast-paced environment at M&S.
✨Tip Number 3
Show off your digital savvy! Familiarise yourself with tools like the Sparks App and in-store devices. Being comfortable with technology will not only impress your interviewers but also help you stand out as a candidate who can enhance the customer experience.
✨Tip Number 4
Be ready to demonstrate your flexibility! Retail is all about adapting to change, so come prepared with examples of how you've successfully handled unexpected challenges in the past. This will show that you're the resilient team player M&S is looking for!
We think you need these skills to ace Customer Assistant - Fashion, Home & Beauty - Canterbury
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for fashion and customer service shine through. We want to see that you’re not just looking for any job, but that you’re excited about being a part of the M&S team and helping customers find their perfect style.
Be Specific: Use specific examples from your past experiences to highlight your skills. Whether it’s a time you provided excellent customer service or helped boost sales, we want to know how you’ve made an impact in previous roles.
Keep It Professional Yet Friendly: While we love a casual vibe, remember to keep your application professional. Use a friendly tone that reflects your personality, but make sure to proofread for any typos or errors – we want to see your attention to detail!
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Marks & Spencer Plc
✨Know Your Fashion
Brush up on the latest trends in fashion, home, and beauty. Be ready to discuss your favourite styles and how you can help customers find their perfect look. Showing genuine passion for the products will set you apart!
✨Demonstrate Digital Savvy
Familiarise yourself with digital tools like the Sparks App and any in-store devices. Be prepared to explain how you would use these tools to enhance customer experiences. This shows you're ready to embrace the tech side of retail.
✨Show Your Team Spirit
Think of examples where you've worked well in a team. Highlight how you support others and contribute to a positive environment. M&S values teamwork, so demonstrating this quality will resonate well with interviewers.
✨Embrace Flexibility
Retail is fast-paced, so be ready to discuss how you handle changing situations. Share experiences where you've adapted quickly to new challenges or shifts in priorities. This will show that you're the kind of person who thrives under pressure.