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- Tasks: Deliver five-star customer service and keep the food section organised.
- Company: Prominent retail company in vibrant Cambridge.
- Benefits: Flexible hours, team environment, and valuable experience.
- Why this job: Join a dynamic team and enhance your customer service skills.
- Qualifications: Strong customer service skills and ability to work under pressure.
- Other info: Must be over 18 due to safety regulations.
The predicted salary is between 11 - 16 £ per hour.
A prominent retail company in Cambridge is seeking a Customer Assistant to join their Food section. In this role, you will deliver a five-star service by assisting customers and ensuring the store is well-stocked and organized.
The ideal candidate will thrive in a high-pressure environment, be an effective team player, and have strong customer service skills. This position requires working late hours, and applicants must be over 18 due to safety regulations.
Food Hall Customer Service Associate - Evenings in Cambridge employer: Marks & Spencer Plc
Contact Detail:
Marks & Spencer Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food Hall Customer Service Associate - Evenings in Cambridge
✨Tip Number 1
Get to know the company! Research their values and what makes them tick. When you walk into that interview, you want to show that you’re not just another candidate but someone who genuinely cares about their mission.
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to simulate real-life scenarios. This will help you feel more confident when discussing how you handle tough situations in a high-pressure environment.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional. A neat appearance shows that you take the opportunity seriously and are ready to represent the brand.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a great way to reiterate your interest in the role and keep you fresh in their minds. Plus, it shows you’re proactive!
We think you need these skills to ace Food Hall Customer Service Associate - Evenings in Cambridge
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your five-star service skills.
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to the Food Hall role. Mention why you’re excited about working in a fast-paced environment and how you can contribute to our team.
Be Honest About Your Availability: Since this role requires evening shifts, be upfront about your availability. If you’re flexible with hours, let us know! It shows you’re committed and ready to jump in when needed.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Marks & Spencer Plc
✨Know Your Customer Service Basics
Brush up on the fundamentals of customer service. Be ready to share examples of how you've handled difficult customers or gone above and beyond to ensure satisfaction. This will show that you understand the importance of delivering a five-star service.
✨Show Your Team Spirit
Since this role requires being an effective team player, think of instances where you've collaborated with others to achieve a common goal. Highlight your ability to work well under pressure, especially during busy evening shifts.
✨Familiarise Yourself with the Food Section
Do a bit of research on the food products the company offers. Being knowledgeable about their offerings will not only impress the interviewers but also demonstrate your genuine interest in the role and the company.
✨Prepare for Late Hours
Since the position involves working late hours, be prepared to discuss your availability and how you manage your time. Show that you're comfortable with the schedule and can maintain high energy levels during those shifts.
