At a Glance
- Tasks: Deliver five-star service and assist customers in our Food section.
- Company: Join M&S, the UK’s fastest growing retailer with a vibrant culture.
- Benefits: Flexible hours, team support, and opportunities for growth.
- Other info: Dynamic environment with no two shifts the same.
- Why this job: Be at the frontline of retail, making customers feel valued every day.
- Qualifications: Passion for food, resilience, and a team player attitude.
The predicted salary is between 12 - 13 € per hour.
Work Pattern: Saturday 12:00 - 18:30, Sunday 12:30 - 19:00
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who take pride in their knowledge of M&S Food products and are ready to roll their sleeves up and meet strong customer demand head-on. You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service, you'll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond to serve, sell, fill, and help drive growth in sales.
Being digitally confident is essential. You'll utilise our digital tools, such as Sparks and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Food Customer Assistant — High-Energy Service (Sat/Sun) in Cambridge employer: Marks & Spencer Plc
At M&S, we pride ourselves on being a dynamic and supportive employer, offering our Food Customer Assistants the chance to thrive in a fast-paced environment while delivering exceptional service. Our commitment to employee growth is evident through ongoing training and development opportunities, ensuring that every team member can advance their career within our rapidly expanding retail landscape. With a vibrant work culture that values teamwork and flexibility, you'll find yourself part of a community that celebrates hard work and dedication, making every shift rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Food Customer Assistant — High-Energy Service (Sat/Sun) in Cambridge
✨Tip Number 1
Get to know M&S and their food products inside out! When you walk into that interview, show off your passion for their offerings. It’ll make you stand out as someone who’s genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle busy periods and demanding customers. Role-play with a friend or family member to get comfortable with those high-pressure scenarios.
✨Tip Number 3
Be ready to showcase your digital skills! Familiarise yourself with tools like Sparks and any other tech M&S uses. Mentioning your confidence with these tools can really impress during your chat.
✨Tip Number 4
Don’t forget to highlight your teamwork abilities! Share examples of how you’ve worked well with others in fast-paced environments. M&S values a positive team spirit, so let them know you’re all about collaboration.
We think you need these skills to ace Food Customer Assistant — High-Energy Service (Sat/Sun) in Cambridge
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let us know why you love food and what excites you about working in the M&S Food section. We want to see your enthusiasm shine through!
Highlight Your Customer Service Skills:Make sure to mention any experience you have in delivering top-notch customer service. We’re looking for those who can thrive under pressure and keep our customers smiling, so share your best examples!
Be Digital Savvy:Since being digitally confident is key, don’t forget to mention any experience you have with digital tools or technology. Show us how you can enhance the customer experience using these tools!
Emphasise Teamwork and Flexibility:We love team players! In your application, talk about how you’ve worked well in a team and how you adapt to changing situations. Flexibility is vital in our fast-paced environment, so let us know you’re ready for it!
How to prepare for a job interview at Marks & Spencer Plc
✨Know Your M&S Food Products
Before the interview, brush up on your knowledge of M&S Food products. Familiarise yourself with their bestsellers and any new items. This will not only show your passion for the brand but also help you confidently recommend products during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about times when you went above and beyond to meet customer needs, especially in high-pressure situations. This will demonstrate your ability to thrive in a fast-paced environment.
✨Emphasise Teamwork and Flexibility
Be ready to discuss how you work well in a team and adapt to changing demands. Share specific instances where you supported colleagues or took on different roles to ensure smooth operations. This aligns perfectly with the collaborative spirit M&S values.
✨Demonstrate Digital Confidence
Since being digitally confident is essential, think of examples where you've used technology to enhance customer experiences. Whether it's using apps or in-store devices, showing that you're comfortable with digital tools will set you apart as a candidate.
