At a Glance
- Tasks: Handle orders efficiently while delivering five-star service in a high-pressure café environment.
- Company: Join the M&S Café team, known for its vibrant atmosphere and customer-centric approach.
- Benefits: Enjoy a flexible working pattern with shifts primarily on weekends and weekdays.
- Other info: Position based in Burton, requiring adaptability and a focus on customer satisfaction.
- Why this job: Be part of a fast-paced team that values quality service and teamwork.
- Qualifications: Must be digitally confident and able to maintain food safety standards.
The predicted salary is between 10 - 12 £ per hour.
Working Pattern
- Week 1
- Sunday 12:00-16:00
- Tuesday 12:00-16:00
- Wednesday 12:00-16:00
- Friday 12:00-16:00
- Week 2
- Sunday 12:00-16:00
- Monday 12:00-16:00
- Tuesday 12:00-16:00
- Wednesday 12:00-16:00
Join our team in the M&S Café – the heart of our store and a place where customers come to recharge. This is a hands‑on, high‑pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five‑star service. You’ll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.
Being digitally confident is essential. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied. Efficiency and effectiveness are key aspects of your role. You’ll maintain impeccable food safety standards while juggling orders and queues. At M&S, our customers don’t wait. You’ll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five‑star service.
Teamwork matters. You’ll support colleagues and contribute to a high‑performance culture that meets customer needs – no matter how hectic it gets. Flexibility is also vital. You’ll adapt quickly, working where needed with pace. It’s intense but, for the right person, incredibly rewarding. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Hospitality - Burton in Burton upon Trent employer: Marks & Spencer Plc
M&S Café in Burton offers a dynamic work environment with a focus on customer experience. Employees enjoy flexible hours and the opportunity to work in a high-performance team. Join us to make a difference in our customers' day.
