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- Tasks: Deliver style advice and five-star service in a fast-paced retail environment.
- Company: Join M&S, a leading brand in Fashion, Home & Beauty.
- Benefits: Flexible hours, team support, and a vibrant work culture.
- Other info: Dynamic team environment with opportunities for growth and development.
- Why this job: Be a fashion ambassador and help customers find their perfect style.
- Qualifications: Passion for fashion and strong customer service skills.
The predicted salary is between 10 - 12 £ per hour.
Work Pattern: Sunday 11:00 - 16:15, Saturday 09:30 - 17:00
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service. This isn’t just a retail job – it’s a role for people who love pace, want to work hard and play their part in delivering our transformation.
We’re looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products. You’ll be a resilient and confident brand ambassador who’s ready to serve our customers and sell our latest fashion items.
At M&S, our customers don't wait. You’ll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets. Being digitally confident is essential. You’ll utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S.
Efficiency and effectiveness are non-negotiable. You’ll keep standards sky-high while balancing speed and accuracy, even when the pressure is on. Being a team player is crucial. You’ll contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way.
Flexibility is vital. Retail moves fast – and you’ll move faster. You’ll adapt to where you’re needed, when you’re needed, always ready to meet the next challenge head-on.
Customer Assistant - Fashion, Home & Beauty -Burnley employer: Marks & Spencer Plc
Contact Detail:
Marks & Spencer Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Fashion, Home & Beauty -Burnley
✨Tip Number 1
Get to know the company culture! Before your interview, check out M&S's social media and website to understand their values and style. This will help you connect with the team and show that you're genuinely interested in being part of their fashion-forward family.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to provide style advice or handle a busy day. Role-playing these situations can boost your confidence and prepare you for the fast-paced environment at M&S.
✨Tip Number 3
Show off your digital savvy! Familiarise yourself with tools like the Sparks App and other in-store devices. Being able to demonstrate your comfort with technology during the interview will set you apart as a candidate who’s ready to enhance the customer experience.
✨Tip Number 4
Be ready to showcase your flexibility! Retail is all about adapting to change, so come prepared with examples of how you've successfully handled unexpected challenges in the past. This will highlight your resilience and readiness to jump in wherever needed.
We think you need these skills to ace Customer Assistant - Fashion, Home & Beauty -Burnley
Some tips for your application 🫡
Show Your Passion: Let your love for fashion, home, and beauty shine through in your application. We want to see that you're not just looking for any job, but that you're genuinely excited about being a part of the M&S team and helping customers find their style.
Be Specific About Your Skills: When you’re detailing your experience, make sure to highlight any relevant skills that match the job description. Whether it’s your ability to work in a fast-paced environment or your digital confidence, we want to know how you can contribute to our team.
Keep It Professional Yet Personal: While we love a friendly tone, remember to keep your application professional. Share a bit about yourself and why you’d be a great fit for the role, but also ensure your language is clear and concise. We appreciate authenticity!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to navigate – we promise!
How to prepare for a job interview at Marks & Spencer Plc
✨Know Your Fashion
Brush up on the latest trends in fashion, home, and beauty. Be ready to discuss your favourite styles and how you can help customers find their perfect look. Showing genuine passion for the products will impress the interviewers.
✨Demonstrate Digital Savvy
Familiarise yourself with digital tools like the Sparks App and any in-store devices. Be prepared to explain how you would use these tools to enhance customer experiences. This shows you're ready to embrace the digital side of retail.
✨Show Your Team Spirit
Prepare examples of how you've worked effectively in a team before. Highlight your ability to support colleagues and contribute to a positive environment. M&S values teamwork, so showcasing this will be key.
✨Embrace Flexibility
Think of situations where you've had to adapt quickly to changes or challenges. Share these stories during your interview to demonstrate your flexibility and readiness to tackle whatever comes your way in a fast-paced retail setting.