At a Glance
- Tasks: Join M&S as a Customer Assistant, delivering top-notch service and supporting our food section.
- Company: M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Earn an extra £3.00 per hour for night shifts and enjoy a dynamic work environment.
- Other info: Flexible shifts and great opportunities for personal growth await you!
- Why this job: Be at the forefront of retail, making a real impact on customer experiences every night.
- Qualifications: Must be over 18, resilient, and ready to thrive in a fast-paced environment.
The predicted salary is between 12 - 15 € per hour.
Work Pattern: Thursday 22:00-06:00, Friday 22:00-06:00, Saturday 22:00-06:00.
Under 18 Disclaimer: This job role involves working through the night and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Additional £3.00 per hour (for any hours worked between 22:00 and 06:00).
Join M&S as a Customer Assistant in our Food section, where you’ll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we’re driving.
We’re seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on. You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers.
Through remarkable service you’ll make sure our customers feel truly valued every time they shop with us. At M&S, our customers don’t wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
Being digitally confident is essential. You’ll utilise our digital tools, such as the Sparks and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience. Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food (Nights) - Bromley employer: Marks & Spencer Plc
Join M&S as a Customer Assistant in Bromley, where you'll be part of a dynamic team that thrives on delivering exceptional service in a fast-paced environment. With competitive pay including an additional £3.00 per hour for night shifts, we offer a supportive work culture that values resilience and teamwork, alongside opportunities for personal growth and development. Embrace the challenge of working in a vibrant retail setting, where your contributions directly impact customer satisfaction and store success.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food (Nights) - Bromley
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on M&S and their food products. This will help you show your passion and knowledge during the chat, making you stand out as a candidate who truly cares.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for customers in the past. Being able to share these stories will demonstrate your commitment to delivering five-star service, which is key for this role.
✨Tip Number 3
Be ready for a fast-paced environment! During your interview, highlight your ability to thrive under pressure. Share experiences where you've successfully managed busy situations, as this will show you're up for the challenge of working nights at M&S.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to embrace the transformation we’re driving at M&S.
We think you need these skills to ace Customer Assistant - Food (Nights) - Bromley
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let us know why you love food and what makes M&S products special to you. We want to see that enthusiasm shine through!
Highlight Your Customer Service Skills:Make sure to mention any experience you have in customer service. We’re looking for those who can deliver five-star service, so share examples of how you've gone above and beyond for customers in the past.
Be Ready for a Fast-Paced Environment:In your application, emphasise your ability to thrive under pressure. We need team players who can keep their cool and stay focused when things get busy, so give us some examples of how you handle high-pressure situations.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re tech-savvy, which is a big plus for this role!
How to prepare for a job interview at Marks & Spencer Plc
✨Know Your M&S Food Products
Before the interview, take some time to familiarise yourself with M&S Food products. Being able to confidently discuss your favourite items or recent launches will show your passion and knowledge, which is key for a Customer Assistant role.
✨Demonstrate Resilience and Team Spirit
Prepare examples from your past experiences where you thrived under pressure or worked effectively in a team. This will help you illustrate your ability to handle the fast-paced environment and contribute positively to the team dynamic.
✨Showcase Your Digital Confidence
Since being digitally confident is essential, think of instances where you've used technology to enhance customer service or improve efficiency. Be ready to discuss how you can leverage digital tools like Sparks to elevate the customer experience.
✨Embrace Flexibility
Highlight your adaptability by sharing experiences where you successfully adjusted to changing circumstances. This will demonstrate that you're ready to tackle the varied demands of the retail environment and are open to taking on different roles as needed.
