At a Glance
- Tasks: Deliver five-star service and assist customers in our Food section.
- Company: Join M&S, the UK’s fastest growing retailer with a vibrant culture.
- Benefits: Flexible hours, team support, and opportunities for growth.
- Other info: Dynamic role with no two shifts the same – embrace the challenge!
- Why this job: Be a brand ambassador and make customers feel valued every day.
- Qualifications: Passion for food, resilience, and digital confidence required.
The predicted salary is between 10 - 12 £ per hour.
Work Pattern:
- Monday - 1400 - 1800
- Thursday - 1400 - 1800
- Friday - 1400 - 1800
- Saturday - 1400 - 1800
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on. You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers.
Through remarkable service you'll make sure our customers feel truly valued every time they shop with us. At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them. Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge. This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food - Bromborough SF employer: Marks & Spencer Plc
Joining M&S as a Customer Assistant in Bromborough means becoming part of a dynamic team at the forefront of the UK's fastest growing retailer. With a strong emphasis on employee development, you'll find ample opportunities for growth and advancement while working in a supportive, high-energy environment that values teamwork and exceptional customer service. Enjoy the unique advantage of being part of a brand that prioritises innovation and customer satisfaction, all while making a meaningful impact in your community.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food - Bromborough SF
✨Tip Number 1
Get to know the company! Research M&S and their food products so you can chat confidently about them during your interview. Show us that you're not just another candidate, but someone who genuinely cares about what we do.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle a busy store or a tricky customer. We want to see how you thrive under pressure, so be ready to share your experiences with us.
✨Tip Number 3
Be flexible and adaptable! Highlight your ability to switch between tasks and areas in the store. We love team players who can jump in wherever needed, so let us know how you've done this in past roles.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed by us. Make sure your application reflects your passion for food and customer service, and don’t forget to mention your digital skills – they’re super important for this role!
We think you need these skills to ace Customer Assistant - Food - Bromborough SF
Some tips for your application 🫡
Show Your Passion for Food:When writing your application, let your love for food shine through! Talk about your favourite M&S products and why you think they stand out. This will show us that you're not just looking for a job, but that you genuinely care about what we offer.
Highlight Your Customer Service Skills:We want to know how you’ve gone above and beyond for customers in the past. Share specific examples of when you delivered exceptional service or handled a tough situation. This will help us see that you’re ready to thrive in our fast-paced environment.
Be Yourself:Don’t be afraid to let your personality come through in your application. We’re looking for down-to-earth colleagues who can connect with our customers. A bit of humour or a personal touch can make your application stand out from the rest!
Apply Through Our Website:Make sure to submit your application through our website. It’s the easiest way for us to receive your details and get back to you. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Marks & Spencer Plc
✨Know Your M&S Food Products
Before the interview, take some time to familiarise yourself with M&S Food products. Understand their unique selling points and be ready to discuss your favourites. This shows your passion for the brand and helps you connect with the interviewer.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help a customer or resolved a difficult situation. This will highlight your ability to thrive under pressure and deliver five-star service.
✨Show Your Team Spirit
M&S values teamwork, so be ready to share experiences where you worked effectively as part of a team. Discuss how you support colleagues and contribute to a positive work environment, especially during busy periods.
✨Embrace Flexibility and Adaptability
Be prepared to talk about your flexibility in previous roles. Share instances where you adapted to changing demands or took on different responsibilities. This will demonstrate that you're ready to tackle the dynamic nature of retail and can handle whatever comes your way.
