At a Glance
- Tasks: Assist customers and ensure a top-notch shopping experience in our Food section.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Flexible hours, competitive pay, and opportunities for growth.
- Other info: Dynamic role with varied shifts and a chance to thrive under pressure.
- Why this job: Be at the forefront of customer service and make a real impact every day.
- Qualifications: Passion for food, resilience, and a team player attitude.
The predicted salary is between 10 - 12 £ per hour.
Work Pattern:
- Week 1: Monday 18:00-22:00
- Tuesday 18:00-22:00
- Thursday 18:00-22:00
- Friday 18:00-22:00
- Saturday 18:00-22:00
- Week 2: Monday 18:00-22:00
- Wednesday 18:00-22:00
- Thursday 18:00-22:00
- Friday 18:00-22:00
- Saturday 10:00-14:00
Join M&S as a Customer Assistant in our Food section, where you’ll become at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to‑earth colleagues who thrive under pressure, deliver five‑star service at pace, and embrace the transformation we’re driving.
We’re seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head‑on. You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you’ll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don’t wait. You’ll thrive in a high‑pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales. Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks and our in‑store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high‑energy environment, where everyone works hard and supports each other in delivering a seamless customer experience. Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint‑hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant -Customer Assistant - Food - Bristol Avonmeads SF employer: Marks & Spencer Plc
Join M&S as a Customer Assistant in Bristol Avonmeads, where you will be part of a dynamic team at the forefront of the UK's fastest growing retailer. We offer a vibrant work culture that values resilience and teamwork, alongside opportunities for personal growth and development in a high-energy environment. With flexible shifts and a commitment to exceptional customer service, M&S provides a rewarding experience for those ready to embrace the challenge and make a difference every day.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant -Customer Assistant - Food - Bristol Avonmeads SF
✨Tip Number 1
Get to know the company! Research M&S and their food products so you can chat confidently about them during your interview. Show us that you’re not just another candidate, but someone who genuinely cares about what we do.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle a busy store or a tricky customer. We want to see how you’d shine under pressure, so role-play with a friend or family member to get comfortable.
✨Tip Number 3
Be ready to showcase your digital savvy! Familiarise yourself with tools like Sparks and in-store devices. We love tech-savvy team members who can enhance the shopping experience, so don’t shy away from discussing your digital skills.
✨Tip Number 4
Flexibility is key! Be prepared to discuss how you can adapt to different roles within the store. We’re looking for team players who can jump in wherever needed, so share examples of how you’ve been flexible in past jobs.
We think you need these skills to ace Customer Assistant -Customer Assistant - Food - Bristol Avonmeads SF
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let us know why you love food and M&S products! Share any experiences you've had that show your enthusiasm for the food industry. We want to see that spark!
Highlight Your Customer Service Skills:Make sure to mention any previous roles where you’ve delivered top-notch customer service. We’re looking for those who can thrive under pressure and keep customers smiling, so share your best examples!
Be Yourself:We want to get to know the real you! Don’t be afraid to let your personality shine through in your application. Authenticity goes a long way in showing us you’d be a great fit for our team.
Apply Through Our Website:Remember, the best way to apply is through our website! It’s super easy and ensures your application gets to the right place. Plus, you’ll find all the info you need about the role there too!
How to prepare for a job interview at Marks & Spencer Plc
✨Know Your M&S Food Products
Before the interview, brush up on your knowledge of M&S Food products. Familiarise yourself with their bestsellers and any new items. This will show your passion for the brand and help you confidently recommend products during the interview.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about times when you went above and beyond to help a customer or resolved a difficult situation. This will highlight your ability to thrive under pressure and provide five-star service.
✨Show Your Team Spirit
M&S values teamwork, so be ready to discuss how you contribute to a positive work environment. Share experiences where you supported colleagues or worked collaboratively to achieve a common goal. This will demonstrate that you're a team player who can adapt to various roles.
✨Be Digitally Savvy
Since being digitally confident is essential for this role, make sure you’re familiar with digital tools and platforms. Mention any experience you have with similar technologies, and express your willingness to learn and utilise M&S's digital tools to enhance the customer experience.
