At a Glance
- Tasks: Assist customers and ensure a smooth shopping experience in our Food section.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Competitive pay, including an unsocial hours premium, and opportunities for growth.
- Other info: Flexible shifts and a dynamic work atmosphere await you!
- Why this job: Be at the forefront of customer service and make a real impact every day.
- Qualifications: Must be 18+, resilient, and ready to thrive in a fast-paced environment.
The predicted salary is between 12 - 15 € per hour.
Work pattern: Tuesday 04:00 - 10:00, Wednesday 04:00 - 10:00, Friday 04:00 - 12:00, Saturday 04:00 - 12:00.
This job role involves working early mornings and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on. You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales. Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience. Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity.
Customer Assistant - Food - Carden Avenue Brighton SF employer: Marks & Spencer Plc
Join M&S as a Customer Assistant in Brighton, where you'll be part of a dynamic team that thrives on delivering exceptional service in a fast-paced environment. With early morning shifts and the opportunity to earn an unsocial hours premium, we offer a supportive work culture that values resilience and teamwork, alongside ample opportunities for personal growth and development within one of the UK's leading retailers. Embrace the challenge and make a real impact in our Food section, where your passion for customer service will shine.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food - Carden Avenue Brighton SF
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on M&S and their food products. This will help you show your passion and knowledge during the conversation, making you stand out as a candidate who truly cares.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for customers in the past. Being able to share these stories will demonstrate your commitment to delivering five-star service, which is key for this role.
✨Tip Number 3
Be ready for a fast-paced environment! During your interview, highlight your ability to thrive under pressure. Share experiences where you've successfully managed busy situations, as this will show you're the right fit for M&S's high-energy atmosphere.
✨Tip Number 4
Don’t forget to showcase your digital confidence! Mention any experience you have with digital tools or apps, especially if you've used them to enhance customer experiences. This will show that you're ready to embrace the tech side of the role.
We think you need these skills to ace Customer Assistant - Food - Carden Avenue Brighton SF
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for food and customer service shine through. We want to see that you’re not just looking for any job, but that you’re genuinely excited about joining M&S and being part of our team.
Tailor Your CV:Make sure your CV highlights relevant experience, especially in fast-paced environments. We love seeing examples of how you've thrived under pressure or delivered exceptional service, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon and focus on what makes you a great fit for the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Marks & Spencer Plc
✨Know Your M&S Food Products
Before the interview, take some time to familiarise yourself with M&S Food products. Being able to confidently discuss your favourite items or recent launches will show your passion and knowledge, which is key for a Customer Assistant role.
✨Demonstrate Your Resilience
Prepare examples from your past experiences where you thrived under pressure. This role demands resilience, so share stories that highlight your ability to stay calm and focused during busy times, ensuring customers receive top-notch service.
✨Show Off Your Digital Skills
Since being digitally confident is essential, think of ways you've used technology in previous jobs. Be ready to discuss how you can leverage tools like the Sparks App to enhance customer experience and streamline operations.
✨Emphasise Teamwork and Flexibility
This role requires a strong team player who can adapt to changing demands. Prepare to talk about your experiences working in teams and how you’ve been flexible in your roles, showcasing your readiness to jump in wherever needed.
