At a Glance
- Tasks: Lead the team in delivering a top-notch shopping experience and ensure smooth operations.
- Company: Join a well-known retail brand with a focus on teamwork and customer service.
- Benefits: Flexible hours, competitive pay, and opportunities for career growth.
- Other info: Dynamic role with plenty of hands-on experience and support from management.
- Why this job: Be a key player in creating an amazing store atmosphere and making customers smile.
- Qualifications: Leadership skills and a passion for customer service are essential.
The predicted salary is between 25000 - 30000 £ per year.
Work Pattern:
- Week 1: Monday 10:00 - 18:00
- Tuesday 14:00 - 22:00
- Wednesday 10:00 - 18:00
- Friday 10:00 - 18:00
- Saturday 10:00 - 18:00
Week 2:
- Sunday 10:00 - 18:00
- Monday 10:00 - 18:00
- Tuesday 14:00 - 22:00
- Wednesday 10:00 - 18:00
- Friday 10:00 - 18:00
To lead the fill operation, delivering a salesfloor that is ready to trade, taking operational responsibility for coordinating resource to Serve, Sell and Fill, and to lead the floor in the absence of the Colleague Manager.
Key Responsibilities:
- Coordinate resource to deliver the operational tasks during the fill operation and in the absence of the Colleague Manager.
- Lead the fill operation, coaching colleagues on One Best Way and driving productivity in readiness for store opening.
- Allocate resource effectively to deliver a quick payment experience.
- Enable all daily operational processes to be implemented efficiently across their area of the store, at the correct times.
- Coordinate the team to deliver a clean, safe and well-presented store.
- Play their part in creating a great team atmosphere that is inclusive of everyone.
- Role model great Customer Service.
- Role model the M&S behaviours and Colleague Expectations across the store.
- Support Colleague Managers by sharing observations of colleagues to help deliver high performance and recognise great colleagues.
- Support nearby stores if operationally required.
- Responsible for being a key holder and answering call outs as required.
- Responsible for tasks related to the opening and closing of the building, including receipt of vehicles, temperature controls, logging operational issues with relevant Helpdesks, cash handling and TSL compliance in peripheral hours.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Shift Lead - Food - Belfast Abbey Centre employer: Marks & Spencer Plc
At M&S, we pride ourselves on being an excellent employer, offering a dynamic work environment in the heart of Belfast Abbey Centre. Our team-oriented culture fosters inclusivity and collaboration, while providing ample opportunities for personal and professional growth. With competitive benefits and a commitment to exceptional customer service, we empower our employees to thrive and make a meaningful impact every day.
