At a Glance
- Tasks: Deliver five-star service and assist customers in our Food section.
- Company: Join M&S, the UK’s fastest growing retailer with a vibrant culture.
- Benefits: Flexible hours, competitive pay, and a chance to grow your skills.
- Other info: Dynamic work environment with opportunities for personal development.
- Why this job: Be at the forefront of customer service and make a real impact.
- Qualifications: Passion for food, resilience, and a team player attitude.
The predicted salary is between 12 - 13 £ per hour.
Work Pattern: Friday 18.00 - 22.00, Saturday 13.15 - 22.00. Start w/c 21/06/26 - 05/09/26.
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on. You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales. Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience. Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food (Fixed Term) - Chilwell Notts Simply Food in Beeston employer: Marks & Spencer Plc
Joining M&S as a Customer Assistant in Chilwell Notts means becoming part of a dynamic team at the forefront of the UK's fastest growing retailer. With a strong emphasis on employee development, a vibrant work culture, and the opportunity to engage with customers in a meaningful way, M&S offers a rewarding environment where your contributions are valued. Enjoy flexible working hours, comprehensive training, and the chance to be part of a brand that prides itself on exceptional service and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food (Fixed Term) - Chilwell Notts Simply Food in Beeston
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on M&S and their food products. This will help you show your passion and knowledge during the conversation, making you stand out as a candidate who truly cares.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different customer scenarios. Being able to demonstrate your ability to deliver five-star service under pressure will impress the hiring team.
✨Tip Number 3
Show off your digital confidence! Familiarise yourself with M&S's digital tools like Sparks. Mentioning how you can use these tools to enhance the customer experience will highlight your readiness for the role.
✨Tip Number 4
Be flexible and ready to adapt! During your interview, share examples of how you've thrived in changing environments. This will show that you're the kind of team player who can handle whatever comes your way.
We think you need these skills to ace Customer Assistant - Food (Fixed Term) - Chilwell Notts Simply Food in Beeston
Some tips for your application 🫡
Show Your Passion for Food:When writing your application, let your love for M&S Food shine through! Share any experiences you have with food products or customer service that highlight your enthusiasm and knowledge. We want to see that you're not just looking for a job, but that you're genuinely excited about being part of our team.
Be Yourself:We’re all about down-to-earth colleagues, so don’t be afraid to let your personality come through in your application. Use a friendly tone and share anecdotes that reflect your character. Authenticity goes a long way in helping us see if you’d be a great fit for our team!
Highlight Your Team Spirit:Since being a team player is crucial, make sure to mention any past experiences where you’ve worked well with others. Whether it’s in a previous job or a group project, we want to know how you contribute to a positive environment and support your colleagues.
Emphasise Your Flexibility:Retail can be unpredictable, so it’s important to show us that you’re adaptable. In your application, mention any experiences where you’ve had to adjust to changing circumstances or take on different roles. This will demonstrate that you’re ready to embrace the challenges of the job!
How to prepare for a job interview at Marks & Spencer Plc
✨Know Your M&S Food Products
Before the interview, take some time to familiarise yourself with M&S Food products. Understand their unique selling points and be ready to discuss your favourites. This shows your passion for the brand and helps you connect with the interviewer.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond to help a customer. This will highlight your commitment to delivering five-star service, which is crucial for this role.
✨Show Your Team Spirit
Be ready to talk about your experience working in a team. Share specific instances where you supported colleagues or contributed to a positive work environment. M&S values teamwork, so showcasing your collaborative spirit will make a great impression.
✨Embrace Flexibility and Adaptability
Since no two shifts are the same, be prepared to discuss how you handle change and adapt to new challenges. Share examples of times when you successfully adjusted to unexpected situations, demonstrating your resilience and readiness to thrive under pressure.
